Survey on Travel Accessibility

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April 19, 2024

Survey on Travel Accessibility

This survey aims to gather insights into the challenges faced by individuals with MCS when using federally regulated transportation like planes and trains. Your responses will help shape policies to improve accessibility.

Rest assured, your data will be kept strictly confidential.

Thank you for sharing your experiences.

What is your date of birth? (dd/mm/yyyy)
*

What is your gender? *

Male

Female

Other

Prefer not to say

What is your place of residence?
*

British Columbia

Alberta

Saskatchewan

Manitoba

Ontario

Québec

New Brunswick

Prince Edward Island

Nova Scotia

Newfoundland and Labrador

Nunavut

Northwest Territories

Yukon

Outside of Canada

When did you start experiencing MCS symptoms? (Please enter the year)
*

Do you have a medical diagnosis of MCS?

Yes

Not applicable

If yes, when did you receive a diagnosis of MCS? (Please enter the year)

Do you travel by plane or by train?

Yes, frequently

Yes, sometimes

Yes, rarely

No, never

If yes, please rate your comfort level when traveling by train on a scale of 1 to 5.

Very uncomfortable

Very comfortable

Clear selection

If yes, please rate your comfort level when traveling by plane on a scale of 1 to 5.

Very uncomfortable

Very comfortable

Clear selection

If you do not travel, what are the reasons for not traveling?

Health issues related to MCS

Difficulty finding accommodations and transportation options that are suitable

Preference for local activities or staying at home

Financial constraints

Fear or exposure to triggers or irritants during travel

Lack of accessibility in transportation or at destinations

Limited availability of fragrance-free options in travel facilities

Concerns about managing MCS symptoms while traveling

Concerns about accessing emergency health care while traveling

Previous negative experiences while traveling due to MCS

Other:

What are barriers to accessibility you experience in airports or on planes? (Select all that apply)

Lack of fragrance-free zones

Lack of awareness among staff about MCS and its needs

Refusal of requested accommodations

Inadequate ventilation

Presence of scented passengers or staff

Difficulty accessing emergency medical assistance

Insufficient accommodations for dietary restrictions

Other:

Required

What are barriers to accessibility you experience in train stations or on trains? (Select all that apply)

Lack of fragrance-free zones

Lack of awareness among staff about MCS and its needs

Refusal of requested accommodations

Inadequate ventilation

Presence of scented passengers or staff

Difficulty accessing emergency medical assistance

Insufficient accommodations for dietary restrictions

Other:

Required

Would a scent-free policy help improve accessibility on planes and trains?

Yes, it would significantly improve accessibility

Yes, it would somewhat improve accessibility

No, it would not make a difference

Not sure

Do you experience any discomfort or adverse reactions when exposed to insecticide aerosol treatments sprayed on airplanes?

Yes, I experience symptoms such as headaches, nausea, or respiratory issues

No, I do not experience any noticeable effects

Not sure / I haven't noticed any specific symptoms

Not applicable / Prefer not to answer

Were you ever refused accommodations or assistance that you requested due to your MCS while traveling on airplanes or trains?

Yes

Not applicable

What solutions or accommodation measures do you suggest for improving travel accessibility for individuals with MCS when using planes and trains?

Passengers should be informed of scent-free policies before they board

Description of scent-free policy on websites

All airport personnel should be scent-free, including businesses in the airport

Guidelines on product choices

Designating scent-free zones in airports and train stations

Disability education for staff with regular updates on accessibility accommodations

Ensuring accessibility of restrooms and lavatories for individuals with MCS

Providing MCS-friendly seating arrangements with ample ventilation

Implementing scent-free cleaning and maintenance protocols

Providing MCS-friendly meal options for individuals with dietary restrictions

Other:

Required

How would you rate the communication and understanding of your MCS-related needs by staff members on airplanes or trains?

Poor

Fair

Good

Excellent

Did you face any challenges with carrying necessary medical supplies, such as oxygen, while traveling on airplanes or trains?

Yes

Not applicable

Did you face any challenges with carrying certain items, such as supplements, while traveling on airplanes or trains?

Yes

Not applicable

Did you face any challenges having your dietary needs accommodated (e.g., Gluten free)?

Yes

Not applicable

What improvements or changes would you suggest to make federally regulated travel more accessible and accommodating for individuals with MCS?

Please share any additional comments or experiences related to traveling with MCS.

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