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TOUR EVALUATION FORM
Lux Travel DMC is looking forward to receiving your objective assessments of service quality & Staff’s services. Your evaluation information will be kept safe and will be sent directly to the Operation Department’s email. We hope the service quality will be improved more and more through valuable feedback from customers. Thank you very much!
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Email
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Your email
BASIC INFORMATION
1. Name of the traveler:
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Your answer
2. Email address:
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Your answer
3. Tour Name:
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Your answer
4. Arrival date:
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Your answer
5. Reservation code:
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Your answer
ITINERARY EVALUATION:
1. Tour Booking Process
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2. The rationality of the tour schedule
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FEEDBACK ABOUT TOURGUIDE:
1. The attitude of the tour guide during the trip
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2. Professionalism of tour guides
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3. Knowledge of guides on history and culture
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4. Tourguide's communication skills in vocabulary and pronunciation
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EVALUATION OF TRANSPORTATION:
1. Vehicle quality
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2. Attitude of the driver
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EVALUATION OF FOOD SERVICES:
Quality dishes on this trip
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EVALUATION OF ACCOMMDATION SERVICES:
Quality accommodation on this trip?
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OVERVIEW ASSESSING YOUR SATISFATION ABOUT DESTINATIONS:
Customers appreciate the number of destinations in their tour schedule
Destination 1:
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Please provide additional reviews of your destination 1:
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Your answer
Destination 2:
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Please provide additional reviews of your destination 2:
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Your answer
Destination 3:
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Please provide additional reviews of your destination 3:
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Your answer
Destination 4:
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Please provide additional reviews of your destination 4:
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Your answer
Destination 5:
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Please provide additional reviews of your destination 5:
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1. What interesting experience do you have about your trip?
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Your answer
2. Your assessment of the quality overview, food service, accommodation facilities.
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Your answer
3. Please give us more suggestions to improve the quality of service.
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Your answer
4. What suggestions could you suggest for sustainability at destinations?
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Your answer
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