Member Survey

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Member Survey

The purpose of this survey is to help WRS understand how you work with the retirement system. Please take a few minutes to answer the questions below.

How important is the WRS defined benefit pension plan to keeping you in your current employment *

Very Important

Mostly Important

Neutral

Mostly Unimportant

Very Unimportant

How would you characterize your career stage *

Beginning of career – less than four years

Mid-Career – more than four years of service and more than five years from retirement.

Pre-Retirement – Five years or less from retirement

Rate your confidence in having enough money to live comfortably through your retirement. *

Very high

High

Not sure

Fair

Poor

Have you tried to estimate how much income you will need in retirement and if you are currently saving enough to meet that need? *

Yes

Excluding your home and other property, roughly what percentage of your non-social security retirement assets – pension, WRS 457 and other retirement savings is through the Wyoming Retirement System? *

50 to 100%

Less than 50%

Not Sure

What is your general attitude regarding your experience with the Wyoming Retirement System? *

Positive

Mostly Positive

Neutral

Mostly Negative

Negative

I believe WRS operates in my best interests? *

Agree

Mostly Agree

Neutral

Mostly Disagree

Disagree

I believe WRS is a solid financial institution? *

Agree

Mostly Agree

Neutral

Mostly Disagree

Disagree

How would you rate the overall customer service of WRS? *

Excellent

Very good

Good

Fair

Poor

Other:

In the last year, I contacted WRS regarding the following subject. Please select all that apply?

Refund of pension account balance

Retirement application

Retirement eligibility date

Technical support to access my pension or 457 online account

Audit of my account and/or benefit estimate

Disability benefit

Obtain a form or question about a form

Change to my personal account information

Service credit purchase

Individual plan participation (ie, "Which plan(s) am I enrolled in?")

Question about my account

Annual pension plan statement

Individual retirement counseling

457 Deferred Compensation Plan enrollment

457 Deferred Compensation Plan distribution

457 Deferred Compensation Plan question

Incoming Rollover to 457 Deferred Compensation Plan

Legislation

Complaint

Educational seminars

Other:

Clear selection

Please rate the overall usefulness of your annual statement for your pension account(s): *

Very Good

Good

Neutral

Fair

Poor

What type of information would you like to receive from WRS?

News Articles

Event Invites

News Video

Photos

General Updates

Other:

Clear selection

What is your preferred method of obtaining information about or from WRS?

Online Pension Portal

457(b) Deferred Compensation Portal

WRS Website

Individual Counseling session with WRS staff via phone

Individual Counseling session with WRS staff in person

Individual Counseling session with WRS staff via video call

Educational seminar

Direct Mail

Social Media

Other:

Clear selection

Clear form

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