Family Technology Support Request
The first thing to try for pretty much any problem is to restart the Chromebook. We suggest that no matter what the problem, restarting the Chromebook is usually a good idea.

If you would prefer, you can also leave us a voicemail. You can call 360-263-2131 to leave a message for us on extension 7070. In your message, please include the information below if possible.
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Each Chromebook has an "LC" number written on it (LC3277 for example). What is the "LC" number on the Chromebook?
Issues around usernames and passwords should be directed to your student's teacher. Is this a username or password problem? *
Have you tried restarting the Chromebook? *
What is your name? *
If we need to call you on the phone, what is the best number for us to use? *
If we were to email you about this issue, what address should we use? *
Can you describe the problem? Feel free to include any theories you might have as to what is causing the issue. *
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