1. The buying process starts when the buyer recognizes a _____
2.If performance meets consumer expectations, the consumer is _________.
3. CDM stands for ________
4. First stage in the basic model of Consumer Decision Making is ______
5. Second stage in the Consumer Decision Making model is ______
6. The final stage in the Consumer Decision Making model is ______
7. The customer or consumer is __________when actual performance exceeds the expected performance of the product.
8. Parents buy toys or gifts for their children. This act is considered as _______ in the buying process.
9. When goods and services are purchased for use in the production or assembling of products that are sold and supplied to others is known as ______
10. _____________is displayed by a person while buying milk.
11. ___________is the study of how individuals, groups, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants.
12. Soft drinks, ice creams, chocolates and biscuits are products that fall under ________ buy category
13. _______ involves no decision making at all.
14. _________ refers to limited search by consumer before taking decision.
15. _________ reflects a high level of purchase involvement.
16. Information search can be explained in terms of ______
17. _________ reflects a high level of purchase involvement.
18. _________ where consumers look for quality in brands when shopping.
19. Consumers in __________ are brand conscious because of the prestige associated with these brands
20. ______ refers a small section of consumers who want to try and experiment with new products and new variants of existing products.
21. This style attempts to focus on the best power gain not just the price but enhanced price performance equation.
22. This type of consumer buys without much analysis or information.
23. The confusion arises out of the fact that consumers don’t understand the technological terms and information. This is an example of _______
24. _____ refers to the consumer who even stick to the brand across product categories brought over a period of time.
25.Which of the following terms refers to an