Navigating POTS Appointment Terms & Conditions

Navigating POTS is an educational business focused on helped people understand and live with Postural Orthostatic Tachycardia Syndrome (POTS). By combining personal experience as a POTS patients and professional experience as a Nurse and Nurse Practitioner, Aubrey George focuses on helping POTS patients and their loved ones cope with their diagnosis and find ways to not just survive, but live a meaningful life.

Thank you for your interest in POTS Coaching & Consultation Appointments! I hope they are a helpful resource for you:) Before you finish scheduling your appointment, please read and agree to the following Terms & Conditions. 

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General Navigating POTS Terms & Conditions:

The content, products, and services offered herein are to educate users on general health care issues relating to POTS that may affect their daily lives. Nothing in the content, products or services should be considered, or used as a substitute for, medical advice, diagnosis, or treatment. Neither the courses nor the coaching sessions constitute the practice of any medical, nursing, or other professional health care advice, diagnosis, or treatment. Users should always talk to their health care provider for diagnosis and treatment, including user’s specific medical needs. None of the courses, coaching sessions or related services offered represents or warrants that any particular action, service or product is safe, appropriate, or effective for the individual user. We advise users to always seek the advice of a physician or other qualified health care provider with any questions regarding personal health or medical conditions.
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POTS Coaching or Consultation appointment Terms & Conditions: 

Individual POTS Coaching Sessions are not the equivalent of a doctor’s appointment. Aubrey George’s licenses are not required nor used during these sessions. These sessions will not include an official diagnosis, prescriptions, treatment plans or any official medical advice. These sessions are meant to provide 1-on-1 education, encouragement and goal setting or non-provider related tasks. These tasks can include but are not limited to compiling medical histories, organizing medication schedules (not prescribing or recommending), setting goals and implementing plans to attain them, providing specific education about general POTS principles, providing personal experiences, transcribing symptoms and questions for appointments, helping with symptom tracking and other non-provider tasks. It is the responsibility of the user to discuss any specific and personal questions about a diagnosis, prescriptions, treatment plans, medications and interventions with  their personal health care provider. 

Anything shared during these coaching sessions is the intellectual property of Navigating POTS, LLC and its Founder Aubrey George. Any recording, distribution or sharing this information without express written consent is expressly prohibited. 

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Navigating POTS Cancellation & Refund Policy:

Payment is due before an appointment can officially be scheduled; however, I understand that POTS can make keeping an appointment difficult. If you need to cancel up to 24 hours before the appointment, you will get a full refund. If you need to cancel within 24 hours, there will be a cancellation fee of $10 since it is difficult to fill time slots on such short notice. If you are more than 15 minutes late to an appointment without contacting me first, or you neglect to cancel before missing the appointment, it is considered a “no show” and there will be a $25 fee. All fees will be subtracted from your refund amount. This policy is in place because I want to help as many people as I can, but I still have limited time and energy. So, when someone does not show up to their appointment, another person misses out on a chance to have that appointment. Thank you so much for understanding!
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