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System Health Intake Form
Evaluate your system health and how you can make improvements with New Relic. We'll follow-up with the relevant resources and advice. You can schedule a a 30-minute call with a Technical Impact Manager to address questions and areas of improvement. Ongoing support is free to all nonprofit customers in the Observability for Good program.
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Email
*
Your email
What is the name and mission of your nonprofit?
*
Your answer
Three dates before March 1 that you're available to meet with a Technical Impact Manager sometime between 11-1 EST. (We'll send confirmation of the with the date and time).
Your answer
Would you like an invitation to communicate with us on Slack?
Yes
No
Problems, Plans and New Relic
How are you doing in the following areas of system health?
Needs improvement
OK, but we could be better
Not a problem for us
Outages
Time to resolution (MTTR)
Time to detection (MTTD)
Data-driven decisions
Tool sprawl, data silos
High costs and surprise bills
Alerts are generating too much noise
Alerts aren't catching important issues
Shipping unused features
New features take too long to build
Cloud adoption
Needs improvement
OK, but we could be better
Not a problem for us
Outages
Time to resolution (MTTR)
Time to detection (MTTD)
Data-driven decisions
Tool sprawl, data silos
High costs and surprise bills
Alerts are generating too much noise
Alerts aren't catching important issues
Shipping unused features
New features take too long to build
Cloud adoption
Clear selection
Do you have any of these goals in the next 6-12 months? (Check all that apply)
Faster time to resolution
Increased visibility, collaboration
Increased revenue, adoption, customer engagement
Increased understanding of feature impact
Efficient adoption of cloud infrastructure
Increased developer productivity and retainment
Better insight into cloud utilization/more predictable cloud costs
Instrument all environments
Implement a single source of truth for data
Other:
Describe your stage of set up with each New Relic feature.
Finished
In progress
Planned
Need support
Not planned this year
Alerts
Notifications
Mobile monitoring
Browser monitoring
Application Performance Monitoring
Serverless function monitoring
Infrastructure monitoring
Logs in Context
Synthetic Checks
Errors Inbox
Create dashboards and charts
Workloads
Network Performance Monitoring
Users and accounts
Finished
In progress
Planned
Need support
Not planned this year
Alerts
Notifications
Mobile monitoring
Browser monitoring
Application Performance Monitoring
Serverless function monitoring
Infrastructure monitoring
Logs in Context
Synthetic Checks
Errors Inbox
Create dashboards and charts
Workloads
Network Performance Monitoring
Users and accounts
Clear selection
Which New Relic agents or integrations are you using?
Your answer
Do you need help getting data into New Relic? Which agent or integration do you need support with?
Your answer
Tell us more blockers, questions, or specific ways we can support your New Relic set up.
Your answer
Describe the architecture of your the application/services. If you have a diagram or illustration of your system you can share, please share at o4ginfo@newrelic.com.
Your answer
Share any problems, opportunities, or technical context you'd like to help us understand your system or your needs.
Your answer
A copy of your responses will be emailed to the address you provided.
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