Game Freeze Survey 
Hey folks, thank you for taking the time to fill this out, its a bit lengthy, but we would appreciate it if you can give us every piece of information you can. Thank you. 
What is your player ID? *
What is your ally code? *
Device Manufacturer
 *
Device Model
 *
OS version
 *
Did you encounter a loading spinner when the freeze occurred?
 *
Was the spinner animating?
 *
Did you have audio enabled in game when the freeze occurred?
 *
Do you have notifications enabled?
 *
Is your account connected with Google Play or Apple Game Center?
 *
If so, have you encountered any connectivity issue popups recently?
 *

In what situation did you encounter the freeze?

 *
Required

If it occurred to you Mid-Game State Transition what view were you starting from and where were you intending to arrive at? (Part 1)

 *
Destination (Part 2) *
How many times a day do you encounter this freeze?
Any other information you feel would be important for us to know? 
Submit
Clear form
Never submit passwords through Google Forms.
This form was created inside of Electronic Arts. Report Abuse
Google Forms