We inform you from now on all requests for vouchers and refunds due to Covid-19 crisis have to be done directly via the dedicated form, by clicking on the tab "Complaints" then "Spécial COVID-19" (https://www.aircaraibes.com/en/contacts-and-complaints)

Once your request is validated, you will receive an email confirming the reception of your request.

Request for modification of your plane ticket :
You can change your ticket directly online on our website in the "Manage my booking" tab or our mobile application (https://www.aircaraibes.com/atc/forms).
Exception: for customers who have purchased a package / stay via a tour operator or their ticket in a travel agency, we invite you to contact your travel agency or tour operator.

Keep yourself informed by regularly consulting our News Flash by clicking here https://www.aircaraibes.com/en/situation-health-coronavirus
You will find there all the information related to our commercial measures and traffic.

Thank you for your confidence
Air Caraïbes team