Childcare Project Survey
We are working on an online platform to offer childcarers a safe place to find different childcare opportunities across the globe🌎. The following survey will help us understand your childcare experience and will be very valuable for us to build the best possible solution💕. This survey should only take a maximum of 7 minutes - quick and easy! Your feedback is extremely important to us. Thank you so much in advance🥰!
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Part One
The following questions are to understand the needs of different childcarers around the world. All of your answers will be anonymous and private.
Where are you from? Please specify country and city. *
How old are you? *
What type of childcarer are you? You can select more than one. *
Required
What services do you usually offer families? *
Required
Have you found, or would you consider finding, childcare opportunities whilst travelling? *
Required
Part Two
The following questions are dedicated to identifying childcarer's current search processes and preferences. All of your answers will remain anonymous and private.
Which of the following resources do you currently use to finding childcare opportunities? You can choose more than one answer. *
Required
Please name your favourite sources and why? *
What information are you looking for when finding a family? You can select more than one. *
Required
Please rank the following of importance (1 = most important, 5 = least important) when it comes to choosing the right family. *
Their general profile information
References
Communication (first impressions)
Price offered
Location
1 (most important)
2
3
4
5 (least important)
Typically, how long is the process for finding and securing a new family to work for when using your preferred resources? *
What have families requested from you during your childcare search process? You can select more than one. *
Required
What do you usually request from the family when searching for a childcare opportunity? You can select more than one. *
Required
Part Three
The following questions are dedicated to identifying current trends for the online search for childcare opportunities. All answers will remain anonymous and private.
If you haven't used an online platform to find childcare opportunities, why not? *
If you have used an online platform, have you had any negative experiences? If so, please elaborate. *
Have you ever experienced a scam when using an online platform to find a family? If so, was there anything that could have prevented it from happening? *
Do you think online platforms have enough security for successfully finding families? *
If not, what in particular feels unsafe? *
What does your preferred resource for finding families have, that an online platform doesn't have? *
Part Four
Answers to the following questions will help us to identify what childcarers would like to see in a future online platform dedicated to finding childcare opportunities.
What would the perfect solution for finding the perfect family look like to you? *
Please rank the following of importance (1 = most important, 7 = least important) regarding features of an online platform for childcare. *
Security
In-platform communication
Family search filters
Family profiles
24/7 support team
Clear, easy-to-use website layout
Daily number of new families to choose from
1 (most important)
2
3
4
5
6
7 (least important)
Would an in-depth profile feature on families - including reviews, ratings and general information - be a sufficient way of finding the right family? *
Required
Which of these measures would you require from an online platform for sufficient security? You can choose more than one. *
Required
If you were travelling and looking for a nannying opportunity, would a map feature showing nearby families be particularly helpful? *
Required
Would you prefer payments to be made securely through an online platform, or receive payment directly from the family? *
Please give a reason for your payment preference from the previous question. *
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