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KoreConX Client Success Specialist
This is to give us more information about your knowledge of providing On-Boarding, Client support, Client Success.
This is going to assist us in scheduling your meeting with our team.
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* Indicates required question
Email
*
Your email
Today Date
*
MM
/
DD
/
YYYY
First Name & Last Name
Your answer
Do you reside in the GTA?
*
Yes
No
Where do you reside, CIty and State, Country
*
Your answer
Are you able to work remotely?
*
Yes
No
Maybe
What is your primary language?
*
English
French
Spanish
German
Mandarin
Italian
Other:
Do you speak a second language?
*
No
English
French
Spanish
German
Mandarin
Italian
Other:
How did you find our posting?
*
AngelList
Indeed
Moster
Craiglist
LinkedIn
Other:
Did you perform Telephone support
Yes
No
Clear selection
Did you perform Online Support
Yes
No
Clear selection
Check which of these tools you have used?
*
Zoom
Google Hangout
Team
Other
Required
What type of online/telephone support did you deal with?
User Experience
Bugs
Training
General
What support tools have you used?
*
Your answer
User Experience how did you track
Your answer
Bugs how did you track
Your answer
Training how did you track
Your answer
General how did you track
Your answer
Other how did you track
Your answer
Manuals, have you created manual for online applications in the past?
Yes
No
Clear selection
FAQ, have you create online FAQ or handout?
Yes
No
Clear selection
Video, have you done any training videos?
Yes
No
Clear selection
What tools did you use to create
Your answer
Video, have you done any marketing videos?
Yes
No
Clear selection
Tools: you used fur customer support
Your answer
Tools: you used for bug tracking
Your answer
Tools: you used for training
Your answer
Have you worked with Whatfix?
Your answer
Have you worked with Walkme?
Yes
No
Clear selection
Have you worked with Whatfix?
Yes
No
Clear selection
Have you worked with Intercom?
Yes
No
Clear selection
Have you used any online help desk ?
Yes
No
Clear selection
Have you used WordPress?
Yes
No
Clear selection
If Yes, how proficient are you?
Beginner
Novice
Intermediate
Expert
Clear selection
Share what you did at last company to improve customer support, training, bug, etc process.
Your answer
Tell us your best customer service experience
Your answer
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