Important Notes:
1.
Registration will be confirmed only upon receiving full and correct payment at least 3 days before commencement of course/workshop
2.
Cheque payments or Direct Bank Transfers: Pay to ARTEFAKTS ART. CRAFT. DESIGN; Maybank Singapore AC No: 04031040051
3.
Payments: PayNow to UEN 53339465A ARTEFAKTS ART. CRAFT. DESIGN; PayLah: Mobile Number 81894281
4.
A confirmation email indicating successful payment will be sent to you via email
5.
Please check and verify details of course/workshop title, dates, time are correct when you receive our email notification. Inform us at
hello@artefakts.sg if there are discrepancies or if you wish to make changes
6. Classes are conducted in-person at our art studio
7. Guests are responsible for their own punctuality. There will be no extension of class time for guests who arrive late
Cancellation Policy & Refunds
We sincerely hope you will get to enjoy the art experience you have booked. However, we understand schedules can be unpredictable and may lead to last minute changes…
1.
If you are unable to make it, you may join the next available class or arrange for an alternative session on a mutually convenient date
2.
You may postpone the workshop session for up to a period of 2 calendar months from date of original session
3.
Likewise, please understand that we may have to reschedule classes due to insufficient number of guests or changes to our studio availability
4.
In the event a class is cancelled or rescheduled, you will be notified in good time. You may choose to accept the new date or receive a full refund
5.
Booked sessions are transferable so you may transfer it to another person to attend the workshop in your place. Just inform us via
hello@artefakts.sg or WhatsApp 8189 4281
Cancellation
Please note “days” include Saturdays & Sundays; Counting starts from date of payment received
•
7 days or more before workshop date: 100% full refund via bank transfer to your specified account
•
4-6 days before workshop date: 90% refund
•
2-3 days before workshop date: 70% refund
•
1 day i.e. 24 hrs before workshop date: 50% refund
•
Less than 24 hrs before workshop date: No refund (Note: You may prefer to postpone and arrange for an alternative date)
For Courses, there will be strictly no refund for unconsumed sessions. However, you may convert the remaining credits to try our workshops instead.