Harper-Archer Elementary School                              Parent Customer Service Survey SY20-21
Thank you for participating in our customer satisfaction survey. Your valuable feedback will allow us to improve our customer service experience district wide.

We are constantly striving to improve our communication and customer satisfaction.
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Name (Optional)
Grade Level of Scholars *
Required
Have you ever contacted Harper-Archer Elementary School's main office via phone, email or virtual office? *
When was your last contact? *
Based on your most recent interaction with the HAES front office staff, please answer the following questions.
How satisfied were you with the customer service you received? *
How satisfied were you with the response time to answer your question or attend to your need? *
Was the HAES front office staff friendly and helpful? *
Are you glad that you contacted the HAES front office? *
If no, please explain your experience.
Will you recommend the HAES front office staff to other parents if they have concerns/questions? *
Which front office person assisted you during your most recent contact? *
Required
Were you pleased with your interaction with her?
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