CCaaS Survey

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CCaaS Survey

ContactWise is a revolutionary cloud-based contact center platform with advanced routing engine to offer truly personalised experience to your customers.

In this survey, we are collecting information about current challenges in CCaaS and results will be shared with all participants.

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What is your role at the company?

What type of company do you work for ?

Which 3 features are important to you?

High availability

Personalisation

Easy to use

Custom Integrations

Data Visualisations

Other:

Which features are missing in your current solution?

High availability

Personalisation

Easy to use

Custom Integrations

Data Visualisations

Other:

Clear selection

If you could change just one thing in your current solution, what would it be?

What problem would you like to solve with our product?

Send me a copy of my responses.

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