Client Feedback Edgeworth Animal Medical Centre
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We would love to hear your thoughts or feedback on how we can improve your experience!
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Why did you choose our clinic? *
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Please indicate the reason for your visit *
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How was your phone experience? (Select all that apply)
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What was your impression over the phone with our Reception team? (Select all that apply)
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What was your impression in person with our Reception team? (Select all that apply)
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Did you feel that your veterinarian understood and addressed the needs of your pet(s)? *
Needs improvement
Excellent
Did you feel that your veterinarian explained in a clear way the pets’ condition, treatment method, and how to administer medication as well as follow up care?
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Needs improvement
Excellent
Where you clearly explained the cost involved with the initial and follow up treatment/procedure required? *
Suggestions for improvement
Which of our vets did you see today?
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Please rate the attending vet against the following attributes:

Professionalism, communication, sensitivity toward the pet and the owner, implementation of procedures *
Needs improvement
Excellent
Suggestions for improvement

When you think about our veterinary nurses, how would you rate our veterinarian support team, using the scale?


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Needs improvement
Excellent
Suggestions for improvement

How satisfied do you feel regarding the treatment offered to your pet at our veterinary hospital?

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Not Satisfied
Very Satisfied
Suggestions for improvement

When you think about our fees for our veterinary services or products, where do you feel we fall on the following scale

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Poor value for money
Excellent value for money
How likely are you to revisit our hospital for veterinary care?
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Would you recommend us to a friend? *
Any other suggestions for improvement?
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