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01 Overview of LDHR
02 Core Connections
03 Hidden Skills and Art of LDHR
04 Strategic Plannign
05 Being a Strategic Partner
06 Leadership Framework
07 The Development Process
08 Member Care
09 Job Descriptions
10 Training Our Staff
11 Administration and Information
12 Staff Standards
13 Purpose and Practice of Policy
14 Conflict, Grievance, and Discipline
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