Midwifery Pearls of Telehealth

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This presentation will provide an overview of telehealth from a midwifery perspective with special emphasis on the areas of patient engagement, group care, provider satisfaction, and best practices for meeting compliance requirements.

Presenters:
Tanya Belcheff, DNP, CNM
Heidi Loomis, MSN, CFNP, CNM, Doctoral Student in Midwifery
Cassie Belzer, DNP, CNM
Judith Butler, DNP, CNM, WHNP, CNE
Martha Harvey, MSN
Audrey Perry, DNP

Activity ID# 20074353

Please fill out the post-test and survey to the best of your ability. You should expect your CE Certification through email.

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Which of the following describes you? *

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Strategies to improve patient engagement include all except (choose one): *

A - Choosing the right types of patients for telehealth clinical visits

B - Orienting the patient to the visit

C - Using audio and webcam for the visit

D - Providing the patient with a checklist to use during the visit

E - Offering and encouraging the patient to have a family member or caregiver present during the visit

CMS guidelines for the pandemic include *

A - TikTok, Twitch, FB live, Zoom or Instagram may be used

B - TikTok, Twitch, FB live, or Instagram may not be utilized

C - ZOOM may be utilized

D - Both B and C

What are common pitfalls in telehealth *

A - Provider isn’t on time and patient “leaves” appointment

B - Patient’s complaint isn’t appropriate for telehealth and now needs additional in person visit

C - Patient not consented to telehealth visit and gets additional bill while still needing a face to face visit

D - All of above

Drivers for patient and provider satisfaction with telehealth visits include *

A - Patient centered care

B - Reduction of travel time

C - Reduction of wait times

D - Increased perception of safety during the pandemic

E - All of the above

Informed consent for group telehealth visits does not include *

A - Reviewing the privacy code of ethics for the group

B - Reviewing the risk, benefits and alternatives to group telehealth vs face to face visits

C - Reviewing best practices for timing for face to face visits in pregnancy with the group

D - Documentation of consent in the patient chart

E - Informing the patient that the visit will not be charged

Potential privacy risks for group telehealth visits includes *

A - Participants logging on from an unsecured and not private location

B - Participants taking screenshots or recording the group

C - Breakout rooms can be heard by the larger group

D - ZOOM links can be entered if link is posted in public spaces and Wi-Fi can be hacked

E - All of the above

Current data is showing that “no show” rates *

A - Are increased with clinical telehealth visits

B - Are decreased with clinical telehealth visits

C - Are neither increased or decreased with clinical telehealth visits

D - None of the above

Telehealth does not include *

A - The patient portal

B - Inpatient visit types

C - Outpatient visit types

D - Email and texting

The ideal setting for a group telehealth visit includes *

A - Camera and microphone are in working order

B - Appropriately dressed and seated without a bed in view

C - In a comfortable, quiet environment with no extraneous persons present

D - Ability to record disabled

E - All of the above

Clinical telehealth visits are not effective for *

A - Building trust through better communication channels

B - Automating personalized outreach messages to target populations

C - Meeting the growing expectations of today’s consumers

D - Increasing the number of patients seen in a day

E - Increasing the number of patients seen in a day

As a result of my participation in this activity, I am better able to improve participant engagement in telehealth visits.

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As a result of my participation in this activity, I am better able to facilitate group prenatal care telehealth practices.

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As a result of my participation in this activity, I am better able to identify the most common errors made that lead to dissatisfaction or loss of revenue in telehealth.

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As a result of my participation in this activity, I will be able to state three best practices for protecting privacy and confidentiality in telehealth visits.

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As a result of my participation in this activity, I will be able to identify three common rules and regulations that vary by state that impact midwifery telehealth practices.

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The presenters demonstrated experiential knowledge of the topic?

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The presenters fully disclosed any conflict of interest and discussion of off-label usage of medication and/or medical devices at the beginning of, or during the presentation?

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The presenters' objectives/content topics were cohesive with one another?

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The content provided fair and balanced coverage of the topic?

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The content was free of commercial bias?

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This activity enhanced my current knowledge base?

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I would recommend this activity to my colleagues?

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