Atlassian Non-Technical Support Experience Questionnaire
Atlassian would like to talk to customers to gather feedback about our their experience with our non-technical support. If you have ever reached out to Atlassian support for any non-technical questions and you’re interested in helping us create a better support experience, please fill out the questionnaire below and we’ll follow-up with you shortly for further correspondence. Thank you for your time and interest!

* Please note: By submitting this questionnaire, you are consenting to be contacted by a member of the Atlassian team.

What is your first and last name? *
What is the best email to contact you? *
How long have you been using Atlassian products? *
What best describes your role? *
What type of license are you using? *
What platforms do you use with your Atlassian products? (Check all that apply) *
Required
How large is your company? *
How many license seats does your company have with Atlassian? *
What Atlassian products do you frequently use? (Check all that apply) *
Required
What type of support have you previously received from Atlassian? (Check all that apply) *
Required
What is your Support Entitlement Number (SEN) or Cloud URL? (optional)
In a few sentences, describe a time you have reached out to Atlassian for non-technical support. What was the issue and how did we assist you? *
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