Tech Help Form 2020-21
 Before proceeding please confirm that you have tried these troubleshooting options:

1. Ensure the ipad is connected to your home wifi.

2. If the iPad is not connecting to Global protect, follow the suggestions on the APS website for troubleshooting Global protect.  (https://www.apsva.us/digital-learning/digital-learning-device-help/global-protect/)

3.  Basic troubleshooting - restart the ipad completely, close and reopen the app in question, reinstall the app in question. (https://www.apsva.us/digital-learning/digital-learning-device-help/troubleshooting-tips/)
Sign in to Google to save your progress. Learn more
Student First Name *
Student Last Name *
Grade Level *
Student ID # *
iPad Asset Tag # *
It is the blue and white label on the back of the device.
Parent Name *
Parent Email *
It is the blue and white label on the back of the device.
Parent Phone Number *
Please select the issue *
Required
Please explain what happened to your iPad with as much detail as possible with any error messages. *
Submit
Clear form
Never submit passwords through Google Forms.
This form was created inside of Arlington Public Schools. Report Abuse