Familiarize yourself with the different tabs - Tech tips will help you with things in our Consultant "back office" as well as questions on how to navigate Facebook, Images and Videos. https://theresource.norwex.com/tech-tips/ 

Need help with something technical in your consultant back office? Or with an order? You will need to call Consultant Care (for immediate needs) or submit a ticket through the Need Help button (this can take 72 hours) - they will be the only ones who can "see" your back office info - your upline has no access to this info and cannot make changes to or on your personal account. If you run into challenges after you've called, please connect with your upline if you need additional assistance and we can do a 3 way call and call back in. The number is in the upper right corner of your consultant office. 1-866-450-7499

Can't find what you need in the resource? Go into your consultant office - on the far right find Ask Nora at the top. This is Norwex google - type in the topic and search to see if you can find the answer.

Use the search feature on the Team Tenacious group page - type in the topic you are looking for help on - you will see every post that includes that topic that has been posted in the past.
If you cannot find what you are looking for Post your question in Team Tenacious - see if there is a consultant or leader who is currently online that can answer your question right now. https://www.facebook.com/groups/TeamTenaciousNorwex/

Still stuck? Feel free to message your upline leader - please understand that our team includes 8 different time zones and your leaders may not be immediately available. We are ALL committed to helping you, but you may not get a response immediately this way - please be patient with your upline and utilize the previous steps first.

Take the time to take the new consultant training!
Also available in the resource: https://theresource.norwex.com/welcome-new-consultants/
Looking for help with strategy and planning? This is where your upline IS your first point of contact - we are here to help you with strategy and ideas on how to advance your business, build your teams, etc. Message us!!