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Rowlett High School Visitor Survey
Survey of Quality Customer Service
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* Indicates required question
Which department/office did you visit today?
*
Front Office
Principal
Data Clerk
Assistant Principal
Counselor
ARD Meeting
Parent/Teacher Conference
Other:
Was the personnel you spoke with today pleasant and helpful?
Not pleasant and helpful at all
1
2
3
4
5
Very pleasant and helpful
Clear selection
Was the personnel helping you today knowledgeable about your inquiry or were they able to connect you to the appropriate personnel to help you?
Not knowledgeable at all and didn't connect me
1
2
3
4
5
Very knowledgeable or was able to connect me
Clear selection
Were you able to accomplish your objective for visiting Rowlett High School today?
Yes
Partially accomplished, but I need to return
No
Overall, how would you rate the quality of your customer service experience?
Not at all well
1
2
3
4
5
Very positive experience
Clear selection
Do you have any other comments, questions, or concerns?
Your answer
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