#147 Business Secrets Webinar

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A way to visualize all the key players in your company is called a

1 point

People picture

People Chart

Org Chart

Spreadsheet

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The total dollar value of all jobs completed during a certain time frame is called

1 point

Gross Revenue

Profit Margin

Spreadsheet

Man Hour Rate

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A good way to standardize pricing in your estimates is

1 point

Only have one sales rep

Use formulas where possible

Price removals off trunk diameter

All of the above

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Disclaimers on your quote will always keep the company out of financial liability when something goes wrong.

1 point

True

False

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Only the company owner benefits from seeing the dashboard

1 point

True

False

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Reasons to track go backs might include

1 point

See if one particular employee is causing more of the go backs

See where the sales team can better prepare the clients

See where the overall company can improve

All of the above

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In business terms, a dashboard is

1 point

Where you store your safety glasses

One place to compile and assess company information

The profit margin

The estimating software

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Example of certification arborists can have include

1 point

ISA Certified Arborist

ISA Certified Tree Worker

TCIA Certified Tree Safety Professional

All of the above

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Tree company owners are only successful if they go to business school first

1 point

True

False

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Some resources for business advice include:

1 point

Other tree business owners

Tree Care Industry Association (TCIA)

TreeStuff!

All of the above

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Setting company goals are only possible after being in business at least 5 years.

1 point

True

False

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There are huge benefits to sharing “behind the scenes” info with all employees

1 point

True

False

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The production crew is solely responsible for reaching the annual gross revenue goal

1 point

True

False

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What does ISA BCMA stand for?

1 point

Industry Standard Association's Board Credentialed Master Arborist

Industry Society of Arboriculture Board Credentialed Master Arborist

International Society of Arborists Board Certified Master Arborist

International Society of Arboriculture Board Certified Master Arborist

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The client should always know all the math and rationale behind the pricing

1 point

True

False

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It doesn’t make sense to hire more office staff because they do not generate revenue

1 point

True

False

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Paying your employees more than your local competitors pay is just one good way to help keep your employees happy at your company

1 point

True

False

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You must have at least ten thousand dollars to start a tree service

1 point

True

False

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There is no reason to have an ISA Certified Arborist working in the office only

1 point

True

False

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Certifications cost money to obtain and offer no benefit to the company

1 point

True

False

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