A booking fee (deposit) is required for EVERY appointment for it to be confirmed, this is done using our booking system. Cost varies based on the duration of the service and covers the time lost due to last minute cancellation, cancellation due to lateness and no shows. The booking fee is subtracted from the final cost on the day of your appointment. You will be charged a termination fee of the deposit paid if: you dont show up to your appointment, late past 15 minutes leading to cancellation, cancellation within 24hrs. Please visit the link above to read our full policies.
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If you do not hear back from us within 48hrs, please contact us. We may be on holidays, extremely busy, or not seen your response yet! If longer without response, you may have been blocked due to previous no shows, or too many last minute cancellations. We check each clients information against our blocked list prior to booking in.