SCPGA CATALYST WEBINAR SERIES

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August 20th, 2020
Matt Anzalone, PGA
Vice President of Player Development, ClubCorp

Catalyst Quiz: A score of 70% or higher will earn 1 MSR credit for attending.

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1. Where did Matt attend college? *

1 point

Cal Poly Pomona

Arizona State University

University of Nevada, Las Vegas

Option 4

Cal State Fullerton

2. Matt got his start working for ClubCorp at which golf facility? *

1 point

Grayhawk Golf Club

TPC Scottsdale

Gainey Ranch Golf Club

Talking Stick Golf Club

3. According to Matt, how often should customers be engaged? *

1 point

Just when they visit the facility

Once a quarter

Once a month

Continuous activation

4. True or False. Player Development is vital because it connects the goals of the golf club and instruction. *

1 point

True

False

5. True or False. Employing PGA Professionals drive more visits and increased sales at a facility. *

1 point

True

False

6. True or False. What is the definition of a "Care Group" is a group of individuals allocated to a specific PGA Professional so that one Professional isn't responsible for every customer. *

1 point

True

False

7. Which of the following is one of the ways to effectively manage a Care Group? *

1 point

In-person

Rolling Activation

All the above

8. True or False. Matt said one of the powerful tools for customer engagements is playing golf with customers. *

1 point

True

False

9. Does Matt believe COVID-19 will effect the core principles of the Player Development Program? *

1 point

Yes

10. Is the Player Development Program only effective for a private facility? *

1 point

Yes

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