M.I.T Client Feedback Form

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Our goal is to provide clients with the best possible psychotherapy experience and we appreciate your willingness to take the time to give honest feedback. Please rate each of the questions on a scale of 1-5 (where 1 is poor and 5 is excellent) and provide additional comments or suggestions in the comments section.

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1) My therapist was friendly, knowledgeable, and professional. *

2) My therapist started and ended the sessions on time. *

3) My therapist consulted with me about the type of issues/problems I wanted to address, and provided structure or a framework to work with. *

4) The pace of the sessions and required areas of focus were acknowledged and worked through appropriately. *

5) My therapist followed the session plan we agreed on and I received the help I asked for. *

6) My therapist took into consideration my cultural/upbringing influences, values and beliefs, which helped me feel understood. *

7) My therapist took into consideration my spiritual beliefs if any, without dominating the sessions with their own values and beliefs. *

8) My therapist used humour and metaphors which helped me feel at ease whilst I developed the skills to understand my process. *

9) My therapist used psycho-education (psychological theory and practical application) which enabled me to develop better coping mechanisms, higher levels of esteem and sustainable well-being. *

10) Professional boundaries with my therapist were maintained throughout the therapeutic process. *

11) The overall atmosphere, cleanliness, and quality of the facilities were professional and relaxing. (If you received online or phone sessions the atmosphere was private and audibly accessible) *

12) My overall experience at Mabadiliko Therapy was excellent and I would come back or recommend to others. *

COMMENTS: To help with professional development as well as help improve the service offered to others, please use this space for any other comments or to share your thoughts about your therapeutic experience. *

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