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Oceans - Customer Service Requests
I'm sorry there was a problem with your Oceans Kickstarter order. Fill out this form and we will get back to you as quickly as possible. It will probably be several weeks at best, so please be patient, but rest assured that we will get to you as soon as possible. I apologize in advance for the delay.
A link to this survey was posted in Kickstarter Update #42.
https://www.kickstarter.com/projects/northstargames/oceans-a-standalone-game-in-the-evolution-series/posts/2847717
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YOUR INFORMATION
Best current email:
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Your answer
Email used for BackerKit:
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Your answer
Email used for Kickstarter (if different):
Your answer
Your name (first & last):
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Your answer
Your full mailing address:
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Your answer
Country:
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Your answer
Choose all that apply:
I never received my order
I did not receive all of my order
I received faulty product
Other:
The rest of this form applies only if you received your order but had missing or damaged items or components. (scroll down)
MISSING ITEMS/ADD-ONS
Please let us know if you did not receive part of what you ordered.
I did not receive the following add-on(s) or items in my order:
Your answer
MISSING COMPONENTS (e.g. cards or pieces)
Please let us know if your game was missing any components
I did not receive the following components:
Your answer
DAMAGED COMPONENTS OR BOX (If you want a replacement part, you'll need to send a photo to OceansPhotos@NorthStarGames.com sent from the email address recorded above. Thanks.)
The following component(s) is/are damaged:
Your answer
I have sent a photo of the damage.
Yes
No
EXTRA ITEMS - I received extra of the following:
Your answer
Other issues or additional comments:
Your answer
Click the Submit Button
Please be patient. We are short staffed and will get to you as soon as possible. Thanks!
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