Thank you for reaching out to Queer Screen, we are sorry to hear you having issues streaming your films. Please complete the form below and someone will get back to you as soon as possible.

Please note - if you are having difficulty with Airplay or Chromecast:

* Airplay: You must use the Safari browser, and select the cast button on the bottom right-hand side of the player.

* Chromecast: You must use the Chrome web browser, and select the cast button in the bottom right-hand side of the player.  

* You can only Airplay to your TV from the Queer Screen app using an iPhone, the technology does not support Android devices

Note: Internet Explorer does not support the Queer Screen Film Fest Player. For the best performance we recommend the latest version of Safari or Chrome.

If you are using an Incognito or Anonymous Browser - this will block the player and all you will see is a spinning red circle. Please click the eye icon on the top right hand of the player which will prompt you to allow cookies, which will in turn allow the player to work.

Please consult our streaming FAQs: https://tix.queerscreen.org.au/Page/streaming-faq

If you have screenshots of any error messages received, please send to ticketing@queerscreen.org.au or to our social media team