Howtotow.com Survey

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Howtotow.com Survey

How was your experience during checkout or signing up with howtotow.com? *

Very Satisfied

Somewhat Satisfied

Neutral

Complicated

Needs work or had a hard time purchasing.

Other:

Required

How satisfied were you with the information in the members area? *

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat Dissatisfied

Dissatisfied

Other:

How would you rate customer support?

Very Satisfied

Somewhat Satisfied

Neutral

Dissatisfied

Other:

Clear selection

How complete and accurate was your question answered with customer support?

Very Satisfied

Somewhat Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Other:

Clear selection

Would you reccomend HowtoTow.com to your friends?

Yes

Neutral

Other:

Clear selection

Please tell me how I can improve your experience with HowtoTow.com

This can be with signing up, checkout or information in the members area.

Could the layout design in the members area be improved?

Was it easy to get to the members area and was it easy to navigate once in the members area? Is the text font ok and easy on the eyes? is the overall design satisfactory or do you think it could use improvement?

How often would you say that you visit the members area?

Often

Occasionally

Hardly ever

Only read the information after joining and never read again.

Other:

Clear selection

How would you rate the cost of the membership fee? *

I would have payed more than $75.00

I would have payed more than $50.00

Excellent Price

Fair

Cost too much

I think the price should be below $40.00

Other:

How would you rate the quality of the videos in the members area? *

Excellent

Very Good

Good

Fair

I can not view the videos

Other:

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