Medicaid EVV Compliance Survey
On August 20, the Agency for Health Care Administration (AHCA) announced revised compliance parameters for the Medicaid Electronic Visit Verification (EVV) mandate.

In the update, AHCA established monthly minimum compliance thresholds of the percentage of visits paid that were verified as fully compliant visits through EVV technology.

The monthly targets that Statewide Medicaid Managed Care health plans will be responsible for meeting are:
     • October 1, 2020 – 60% of all visits paid were verified using EVV technology
     • November 1, 2020 – 70% of all visits paid were verified using EVV technology
     • December 1, 2020 – 80% of all visits paid were verified using EVV technology
     • January 1, 2021 – 85% of all visits paid were verified using EVV technology

With just over a month until AHCA expects health plans to meet the 60% compliance rate or deny provider claims for non-compliance, HCAF wants to know how ready you are for October 1. Please complete this brief and confidential survey, which will be helpful for advocacy purposes on behalf of providers to AHCA, the aggregators, and health plans.
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Email *
Provider/Organization Name
Enter the name of the home health agency
Contact Person
Enter your first and last name
In the last 30 days what percentage of your Medicaid visits/claims are being successfully processed, verified, and reimbursed through the EVV system at this time?
If you are consistently having problems, have you notified the appropriate health plan of the issues you are experiencing?
If so, please describe your experience and their response
Have you also notified AHCA or filed a complaint with AHCA regarding the issues you are having?
If so, please describe your experience and their response
What is your level of confidence today that your agency will be able to meet AHCA's 60% threshold requirement on October 1?
Not at all confident
Very confident
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A copy of your responses will be emailed to the address you provided.
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