FORMULIR PENDAFTARAN PUBLIC TRAINING
GRC TRAINING (PT. GOLDEN REGENCY CONSULTING)
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Online Training
Materi Pelatihan
Materi:
-Karakteristik Jasa
-Service Blueprint
-Komponen Service Blueprint
-TQM and Service Quality
-Customer Service Quality
-Banking Product Service Quality
-Service Operations
Managing Actual Wait Times
-Managing Perceived Wait Times
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