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Pengantar Hospitality
Latihan Soal Pengantar Hospitality pertemuan 1
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Nama
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Kelas
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Nomor Induk Mahasiswa (NIM)
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Apa yang Anda ketahui tentang Hospitality
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Apa yang dimaksud dengan jasa?
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Salah satu karakteristik hospitality paling dominan adalah intangible. Apa maksudnya?
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Apa yang dimaksud dengan simultaneity dalam industri jasa hospitality?
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