A free service that is available to patients and physicians within the AMITA Health Care Network is care management provided by the Ambulatory Care Management Department. Nurses and Social Workers provide telephonic care management to patients that need additional education and/or resources to improve or maintain their current health. The care management staff then become an extension of your care.
Patients to consider would be those with frequent readmissions, multiple chronic conditions, complex hospital discharges, diseases such as uncontrolled diabetes, Anxiety Disorders, Substance Use Disorders, COPD, CHF, just to name a few.
The insurances that case management services are contracted for are: AMITA ACO (MSSP ACO); BCBS ACO; BCBS HMO; BCBS Blue Advantage; BCBS Blue Precision; BCBS Blue Focus Care; Cigna IFP, Cigna CAC/One; Humana, Humana MA, and United Healthcare MA; UNITE HERE HEALTH (UHH).
Referrals can also be made by filling out this form, entering an order in Athena, phone 224-273-0754, fax 872-259-2255 or email CaseManagementFaxing@ascension.org.