Feedback form- Qdelo

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Dear Qdelo customers,

Thank you for choosing Qdelo for your food and grocery delivery needs. We strive to provide you with the best experience possible. Your feedback is incredibly valuable to us as we continue to improve our services. Please take a moment to answer the following questions about your experience with our new app:

How often do you use the Qdelo app for food and grocery delivery?

Daily

Weekly

Monthly

Rarely

I never made order in Qdelo

On a scale of 1 to 5, how easy was it to navigate and use the Qdelo app? (1 = Very Difficult, 5 = Very Easy)

What do you like the most about the new Qdelo app?

Easy Ordering

More Choices

Tracking Orders

Fast Delivery

Helpful Support

I don't feel anything specific

What improvements would you suggest for the app's usability or features?

Clearer Menu

Faster Loading

Simpler Checkout

Better customer support

Fast delivery

How satisfied are you with the variety of food and grocery options available on the app? (1 = Very Dissatisfied, 5 = Very Satisfied)

How would you rate the overall speed and responsiveness of the app? (1 = Very Slow, 5 = Very Fast)

Did you find the checkout and payment process convenient and secure?

Yes

Not Applicable (Haven't used it yet)

Have you used the customer support feature on the app? If yes, how satisfied are you with the assistance received?

Yes, and I was very satisfied

Yes, and I was somewhat satisfied

No, I haven't used it

No, I needed assistance but couldn't find the feature

How likely are you to recommend the Qdelo app to a friend or colleague? (1 = Not Likely at All, 10 = Extremely Likely)

Have you encountered any technical issues or glitches while using the app? If yes, please describe:

Is there any additional feedback or suggestions you would like to share? if yes, please tell us

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