Empathy Map
This visual tool is used to capture your thoughts, feelings, behaviors, and pain points throughout your learning journey. It helps me better understand your experiences and challenges in this marketing course.

Instructions: Review the map that I have already created for this class. Then fill in the form below. Select one idea for each topic. Summerize the topic then write a short description of the experience. For example,

New Immigrant
Getting settled in Cornwall is challenging as well as adjusting to the cold weather and a new school system.
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THINK
Your thoughts, motivations, and attitudes while engaging with the learning material. THINK about your expectations, goals, doubts, and areas of confusion or clarity. Then select one of them and answer.
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HEAR
What are you hearing during the course...in the classroom or online environment, classmates' voices, or external distractions.
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SAY OR DO
What are you communicating verbally.....questions your ask in class, comments as well as their observable behaviors like body language (you or your mates), and interactions with course materials (mindmaps, quizzes, videos)
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SEE

What happens visually. This includes the physical environment where the course takes place, such as the classroom or online platform layout, the materials they interact with, such as textbooks, slides, or digital content, as well as any visuals that influence their learning, such as diagrams, charts, or videos. Understanding what students see helps educators and course designers optimize visual resources to enhance engagement and comprehension throughout the course.
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