Have you tried FORGOT MY PASSWORD button on the parent portal login page?
The Forgot my password button will be faster, as it is an auto reply. If you have 6 bad log in attempts, your account will be disabled for your security. Forgot my password will not work after your account has been disabled. If your account has been disabled, please fill out this form or email us at
parentaccess@gehrhsd.net and your account will be re-enabled in 1-2 business days.
Check your email and spam folders for your Genesis Parent Access credentials before filling out this form.
Students have their own Genesis Access account. The requests are completed by our technology team in the order they are received. Duplicating this form will only slow your account creation down and cause confusion with your password.