hololive Customer Survey
We sincerely appreciate your continuous support for the hololive production OFFICIAL SHOP.
We are conducting this survey in order to obtain your thoughts and opinions on how we can continue to provide content that our users will enjoy. 
We would appreciate if you could answer the following questions in full measure.
Our privacy policy can be found here.
(29 Questions Total)
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1. Registered Email address on the hololive production OFFICIAL SHOP. *
2. Gender *
3. Age Group *
4. Country of Residence *
5. Which media do you typically use most often? (Multiple selections)
6. How often do you watch the hololive production  YouTube channel or the talent's streams?
*
7. Please tell us the main context in which you watch hololive (YouTube) streams. Please select all the situations. *
Required
8. When did you learn about hololive?
Clear selection
9. How did you get to know hololive? *
10. Were there any memorable or standout moments from Clips or Live streams when discovering hololive for the first time? (Talents,  Content,  Games,  etc)
11. Please tell us which aspects of Hololive you feel attractive. Would be grateful if you could be as specific as possible. *
12. Who is your favorite talent from hololive? (Multiple answers are accepted) *
13. If you usually watch more than one talent show.
What motivated you to increase the number of talents you watch? (collaborative streams, official events such as EXPO, debut of new talent, etc.)
14. Please tell us about any interesting or memorable collaborations content in the past. (Talent, content of the project, games, etc.)
15. What have you purchased in relation to hololive? *
Required
16. What is the specific type of item you had FIRST purchased in relation to hololive? ( e.g.,  Tokino Sora Acrylic Stand, Super Chat to Robocosan, Shirakami Fubuki's YouTube Membership, etc)
*
17. Where there any prior events that lead to purchasing the item? *
18. Have you ever bought hololive-related products other than from the hololive production OFFICIALSHOP? If so, please tell us specifically where and what you purchased.
19. If you have ever subscribed to our membership.
Please tell us why or how you became a member.
(e.g., to participate in members-only distribution)
20. What kinds of apparel items would you like to see for sales in the hololive production OFFICIALSHOP in the future?
(Multiple selections)
21. What is important to you when purchasing apparel items from the hololive shop? (Multiple selections allowed)
22. How would you expect to use the hololive shop when purchasing apparel items from the hololive shop? (Multiple selections)
23. Please tell us which of the following designs is most similar to the design you want.
Clear selection
24. When buying T-shirts and hoodies, which size do you prefer to buy?
*The figures in parentheses are reference measurements for T-shirts. Unit: inches
Clear selection
25. How much do you spend on apparel per year?
Clear selection
26. Do you have any other requirements (type, price range, design, quality, etc.) for other products you would like hololive to produce in the future for sale at OFFICAL SHOP?
27. In order to discuss this survey in more detail, would it be possible for us to ask for your cooperation in a one-hour interview.
This will be conducted in an online meeting and is intended to provide us with an opportunity to hear from employees about hololive for about an hour and to receive their requests.
*
28. In order to better understand our customers, we are in the process of linking our hololive production OFFICIAL SHOP ID and YouTube ID data. We would appreciate it if you could provide us with your YouTube username.
We will use the information only for the purpose of improving the quality of our services in accordance with our Privacy Policy.
29. Please let us know any other requests or impressions you may have about hololive.
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