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Business Evaluation
Offered by Ur-Serv Business Development LLC
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* Indicates required question
Name
*
Your answer
Mobile
*
Your answer
E-mail
*
Your answer
Company Name
*
Your answer
Country
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Your answer
Address
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Your answer
Industry
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Your answer
Company Size (no. of employees)
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Choose
1-20
20-100
100-500
500-1000
1000-5000
>5000
Choose all what applies to your Company
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B2C - Customers are the consumers (Ultimate Customers)
B2B - Its customers are other companies (whatever its size)
Provide Service
Has Warehouse
is a Manufacturing Company
is a Wholesaler
is a Distributer
is a retail
Required
There's a well defined Organizational Structure, and everyone knows (Who Manage Who)
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Disagree
1
2
3
4
5
Totally Agree
I Know the workflow of the company (What job is done, When, how, who, how to evaluate)
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Not Found
1
2
3
4
5
Found, Fully implemented in all departments
Employees and company
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High absenteeism and resignation Rates
1
2
3
4
5
Inspired, Enjoy their work, know their job Roles & Responsibilities
Employees can solve Customer problems without returning back to their managers
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No, the customer must send a complaint to the HO, wait till someone handle the problem
1
2
3
4
5
Each Employee is responsible for Customer satisfaction, if major problem send to customer support
CEO, top management, and Managers in the company
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Details oriented, Manage every small action
1
2
3
4
5
Goal oriented, Give employees full authority, Supportive
We Depend on ERP system
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No there's much errors, Or we don't use reports
1
2
3
4
5
Accurate data is obtained, Evaluation depend on ERP reports
In this Last year, Our competitors
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Became More strong, number increasing day after another
1
2
3
4
5
We became more strong among our Competitors
Marketing & Sales
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Services or Products Portfolio is Found and we regularly calculate sales/category
There is a well defined Price List per each Channel (wholesales, retail, consumer)
When we start a promotion, we always continue even if it's of high budget
We recently developed our product or services
Sales revenues are growing
We compare actual sales with the sales target
There're New Customers every month
No. of INACTIVE customers is decreasing
Required
Our Customers
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Customers have many unsolved Complaints
1
2
3
4
5
Customers are satisfied, loyal to our company, they bring other customers
Operational errors in all processes (purchase, manufacture, warehouse, delivery, sales,...)
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Increasing, repeated, unsolved
1
2
3
4
5
Rare, solved from the 1st time
When resources are limited
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Processes stop
1
2
3
4
5
We find other innovative solutions
We use imported parts/ingredients in our products
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No items/few components
1
2
3
4
5
Total products or ingredients
All fast-moving items (or required services) are always available
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Don't Agree
1
2
3
4
5
Totally Agree
Inventory check to ensure inventory accuracy
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Daily
1
2
3
4
5
Yearly
We have a supply chain department
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Not Found
1
2
3
4
5
Found, has effective Role
Salary = Basic + Incentive (linked to tasks)
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Basic Salary only, No Incentive
1
2
3
4
5
Well defined KPIs according to job description determine Incentive
If you need to reduce expenses
Cut down costs, see the most expensive items and remove
1
2
3
4
5
Redesign our processes, remove wastes, increase productivity and utilization
Clear selection
Company Focus on
Lean - Waste elimination, lower cost
1
2
3
4
5
Agile - Changing with market change (Customer satisfaction)
Clear selection
Department Cooperation
Departments don't know anything about each other
1
2
3
4
5
Departments help each other in solving any ongoing problems
Clear selection
In the previous year, Salaries are
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Never late
Occasionally (1-3) times
Sometimes (4-6) times
Often (7-10)
Always (11-12) times
There is a defined Budget for each Department
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Disagree
1
2
3
4
5
Totally Agree
Managers must approve expenses before payments
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Disagree
1
2
3
4
5
Totally Agree
I know accurately if the Company is gaining/losing
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Disagree
1
2
3
4
5
Totally Agree
Our Company
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Needs Development
1
2
3
4
5
Strong, and we're thinking for expansion
I want to schedule a FREE phone consultation to generally discuss the following business problem (Optional)
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I Need to join your Newsletter (Optional)
In Business Development
Supply Chain and Operational Development
Financial Development
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More info:
www.ur-serv.com
info@ur-serv.com
wa.me/201090140820
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