PMP® Practice Quiz

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PMP® Practice Quiz - 9

To help the project team function more efficiently on complex and interrelated activities, the project manager decides to use a war room. What does this mean? *

1 point

All the project records are kept in many locations.

The tools needed to accomplish the work are kept in one place with easy access by the team from various locations.

The entire team is located in one area.

The project's entire senior management team is located in one area.

A team has just gathered information and requirements for a new project that will be completed by an external company. If the project manager is just starting the procurement process, which one of the following should be done LAST? *

1 point

A make-or-buy analysis

Seek expert judgment from a variety of resources including industry groups, consultants, and other divisions of her organization

Contract type selection including fixed price, unit price, and cost reimbursable contracts

Finalize the terms and conditions of the contract

You are a project manager of a construction project that is financially challenged and behind schedule. A foreman fails to deliver a deliverable of the project on time as promised. You need to address the issue with the foreman. How should you approach the foreman? *

1 point

You are the project manager responsible for the whole of the project. To ensure you have control, remain firm and reprimand the foreman and the team to ensure they do not slow down.

You disregard the issue, acknowledging that what is done is done and develop a plan for moving forward.

You meet with the foreman inquiring about what happened and seek to understand and solve the problem.

You reprimand the foreman in private and ask that he keep you better informed in the future.

Which is NOT an input to the Create WBS process? *

1 point

Project Scope Statement.

Organizational Process Assets.

Scope Management Plan.

WBS Dictionary.

Project A has had ineffective project meetings since its inception. There have been complaints that information does not get to the right people, some people are talking too much during meetings, and the right people are not there to resolve issues. What is MOST likely missing from this project? *

1 point

A scope management plan

A staffing management plan

A communications management plan

A process improvement plan

During which risk management process is a determination to transfer a risk made? *

1 point

Identify Risks

Perform Quantitative Risk Analysis

Plan Risk Responses

Monitor and Control Risks

As the project manager in a software company, you are determining the possible costs to complete project activities. This is done as part of: *

1 point

Variance analysis.

Estimate Costs.

Determine Budget.

Control Costs.

As a project manager, you use work authorization system to assign and allocate work to your team members. In this context, the primary purpose of the work authorization system is to: *

1 point

Prevent team members from starting the work without your permission.

Prevent scope creep.

Prevent unnecessary changes to project scope.

Clarify and initiate the work for each work package.

Your company manufactures car batteries. A research team discovers that there is a manufacturing flaw in the batteries, 25,000 of which are already sold. This flaw can cause fatal accidents, although no such accidents have been reported yet. Recalling all the batteries sold would cost the company as much as $ 25 million. What first step is your company going to take on this issue? *

1 point

Recall all batteries for repair.

Do nothing - there are no reported accidents till now.

Strengthen the contingency reserves of the company to handle financial implications arising out of future accidents occurring due to malfunction of the batteries.

Ensure that the manufacturing defect is rectified in subsequent production.

You are about to take over a project from another project manager and find out the following information about the project. Activity Z has an early start (ES) of day 15 and a late start (LS) of day 20. Activity Z is a difficult activity. Cost performance index (CPI) is 1.1, schedule performance index (SPI) is 0.8. There are 11 stakeholders on the project. Based on this information, which of the following would you be the MOST concerned about? *

1 point

Schedule

Float

Cost

The number of available resources

Perform Quality Assurance, Acquire Project Team, and Distribute Information are all parts of which process group? *

1 point

Initiating

Planning

Executing

Monitoring and controlling

You are the project manager of a very critical project, which will impact the lives of several people in your community. To ensure the success of your project, you try to circulate accurate and truthful communication to the public through advertisements and statements published in newspapers. This demonstrates that you are good at: *

1 point

Defining scope and managing customer expectations.

Managing your responsibility to the customer and the public.

"Properly marketing promotional activities" as per Deming and Shewhart.

Ensuring the successful completion of your project.

What is the BEST technique to ensure the project work is really complete? *

1 point

Final performance reporting

Procurement audits

Archive records

Formal acceptance

You are the project manager in a company, which has a balanced matrix organizational structure. Who do you report to? *

1 point

Functional Manager.

Program Manager.

Manager of Project Managers.

Portfolio Sponsor.

As a project manager, you estimate that, in your project, there is: 50% probability of earning $ 40,000 profit; 50% probability of incurring $ 25,000 loss; What is the expected profit/loss for the project? *

1 point

$ 32,500

$ 25,000

$ 7,500

- $ 7,500 (i.e. loss of $ 7,500)

Employees who believe their efforts will lead to effective performance and expect to be rewarded for their accomplishments remain productive as rewards meet their expectations. This is called: *

1 point

A perquisite.

A halo effect.

Expectancy theory.

A motivational theory.

In most jurisdictions, a legally required order of formal statements establishing a contract is: *

1 point

Invitation to treat, offer, PO.

Inquiry, bid, order.

Offer, acceptance.

Moue, Loin, final agreement.

You have accepted a position at a company where you will manage a group of projects in a coordinated way. This organization specifically hired you to start a project management office to help it develop a more structured approach to project management. What should you do FIRST? *

1 point

Study the history of the organization.

Get your job description changed to either project management or project management office work, but not both.

Meet with key stakeholders to better understand the organization and projects.

Focus on communications with your boss and other senior managers.

A project manager on an industrial design project finds that the sponsor wants to make a change to the scope after it has been added to the baseline, and needs to know the procedure for managing changes. What is the BEST place to look for this information? *

1 point

WBS.

Scope management plan.

Change request form template.

Business Case.

Which of these is not an input to Develop Project Charter? *

1 point

Enterprise environmental factors.

Project Management Plan.

Contract.

Project statement of work.

Your project has two hundred and fifty people from five different countries working to create a software solution to be deployed across fifteen countries. Managing your virtual team is a challenge compared to managing a collocated project. In order to manage the virtual team, you should spend more time working on enhancing your: *

1 point

Integrated Change Control process.

Contract management skills.

Staffing management plan.

Communication planning.

Which of the following is a benefit of an analogous project estimate? *

1 point

The estimate will be closer to what the work will actually require.

It is based on a detailed understanding of what the work requires.

It gives the project team an understanding of management's expectations.

It helps the project manager determine if the project will meet the schedule.

An output of Plan Procurements, the procurement documents are an input to all of the following EXCEPT: *

1 point

Close Procurements.

Administer Procurements.

Manage Project Team.

Conduct Procurements.

You identified a technical risk in your project and assigned a contingency for that. Planning contingency reserves is part of which risk response strategy? *

1 point

Active risk mitigation.

Passive risk avoidance.

Passive risk acceptance.

Active risk acceptance.

A review to determine whether of project activities comply with organizational and project policies, processes, and procedures is commonly called *

1 point

Quality auditing.

Inspection.

Quality testing.

Reject screening.

_______ are not necessarily used to establish the Cost baseline of a project. *

1 point

Schedule activity or work package cost estimates.

The Work breakdown structure and WBS dictionary.

The Project schedule and Resource calendars.

The Risk breakdown structure and the Risk register.

Your company's quality assurance department has performed a quality audit on your project. They have found that your team has implemented something inefficiently, and that could lead to defects. What's the NEXT thing that should happen on your project? *

1 point

You work with the quality department to implement a change to the way your team does their work.

You document recommended corrective actions and submit them to the change control board.

You add the results of the audit to the lessons learned.

You meet with the manager of the quality assurance department to figure out the root cause of the problem.

You are managing the tools/spare parts section for an aircraft manufacturing company. Your team members have discovered some defective tools/spare parts. The probable cause for these could be materials used, defective measurement systems, inaccurate tolerances in the machines, or other factors. To determine what caused the defect, you will: *

1 point

Use a control chart.

Draw an Ishikawa diagram.

Create a flowchart.

Draw a Pareto chart.

After performing quality control using checklists, the completed checklists should become part of the: *

1 point

Organizational process assets updates.

Project document updates.

Project management plan updates.

Lessons learned documentation.

Which of the following is NOT a characteristic of a project? *

1 point

Constrained by limited resources.

Planned, executed, and controlled.

Creates a unique product or service.

Ongoing and repetitive.

All of the following are advantages of GERT (graphical evaluation and review techniques) as compared to PERT (project evaluation and review technique) EXCEPT: *

1 point

Allows looping.

Allows for dummy tasks.

Allows branching.

Allows multiple project end results.

During Monitoring and Controlling phase of your project, you conduct regular meetings with your team to identify new risks, reassess current risks and close outdated risks. This is done through: *

1 point

Risk reassessment.

Variance Analysis.

Technical performance measurement.

Risk Audit.

When a project manager is engaged in negotiations, nonverbal communication skills are of: *

1 point

Little importance.

Major importance.

Importance only when cost and schedule objectives are involved.

Importance only to ensure you win the negotiation.

Which of the following MUST be an agenda item at all team meetings? *

1 point

Discussion of project risks

Status of current activities

Identification of new activities

Review of project problems

You have designed an improved system for a consumer product that could decrease repair cost for the consumer. Management is impressed with your idea, but has decided to wait until next year to implement it. What is the BEST thing to do? *

1 point

Advise government officials that there is a better alternative that could save the public money.

Wait until next year.

Go to one of your competitors with the idea in order to save consumers cost.

Tell everyone you come in contact with that you have a better design.

You are trying to determine the cost and schedule trade-off, which will be most appropriate for determining the ride quality of a car. You classify factors like tire pressure, suspension, height of vehicle, etc., which have to be optimized to improve ride quality. A tool you can use to facilitate making the decision is: *

1 point

Cost of quality.

Cause-and-effect diagrams.

Design of experiments.

Network diagrams.

All of the following are tools of the Determine Budget process EXCEPT: *

1 point

Aggregation.

Reserve analysis.

Funding limit reconciliation.

Bottom-up estimating.

If a data point falls outside the upper control limit of a control chart the process is said to be: *

1 point

Assigned a cause.

Out of control.

In control.

Gold plated.

You're planning the schedule for a highway construction project, but the final date you came up with will run into the next budget year. The state comes up with capital from a reserve fund, and now you can increase the budget for your resources. What's the BEST way to compress the schedule? *

1 point

Go back to your three-point estimates and use the most optimistic ones.

Use the extra budget to increase your contingency reserve.

Hire more experts to use expert judgment so your estimates are more accurate.

Crash the schedule.

Critical chain is a schedule network analysis technique that modifies the project schedule to account for limited resources. In this context, the non-work schedule activities that are added in the critical chain method to manage uncertainty are referred to as: *

1 point

Duration buffers.

Resource leveling.

Reverse resource leveling.

Crashing.

A project sponsor requested Earned Value Data on two concurrent projects from the project managers. Both projects are regarded as equally important and strategically beneficial and have been finished by over 80%. He received the following information:Project A: PV: $1,800,000 EV: $2,300,000 AC: $2,100,000; Project B: PV: $2,000,000 EV: $1,500,000 AC: $1,600,000. The sponsor considers to shift some resources from Project A to Project B to speed up the second project which is currently behind schedule. What is the most likely outcome of such a measure? *

1 point

Changing team assignments during late course of a project typically increases cost efficiency.

Changing team assignments during late course of a project typically increases time efficiency.

According to the Law of diminishing returns, the consolidated Cost variance of the two projects will decrease.

According to the Law of diminishing returns, the consolidated Cost variance of the two projects will increase.

Who issues the project charter? *

1 point

Sponsor

Project manager

Project team

Stakeholders

All of the following are required to bring a project to closure EXCEPT: *

1 point

Perform project feedback with the team.

Obtain sign-off from the customer.

Review project documentation for completeness.

Update the project management plan.

What's the main output of the Risk Management processes? *

1 point

The Risk Management Plan.

The Risk Breakdown Structure.

Work Performance Information.

The Risk Register.

Effective project integration usually requires an emphasis on: *

1 point

The personal careers of the team members.

Timely updates to the project management plan.

Effective communications at key interface points.

Product control.

You are the project manager of a software company developing a new banking software product. You would like to obtain information from various experts about the risks associated with your project. You decide to use the Delphi technique because this keeps any one person from having undue influence on the outcome of the Identify Risks process. The Delphi technique also has the added advantage that it: *

1 point

Finds out a problem, discovers the reasons that led to it, and develops preventive actions.

Helps reduce bias in the data.

Examines the project from each of the SWOT perspectives to increase the breadth of the identified risks.

Provides a qualitative assessment of risk.

You are monitoring the technical performance of your website. Past data on the number of users and their experience helps you forecast how your website would perform if the number of users increases in the future. This is an example of: *

1 point

Design of experiments.

Control chart.

Organizational process assets.

Trend analysis.

Inputs to the Report Performance process include all of the following EXCEPT: *

1 point

Completion forecasts.

Change requests.

Details of work performance.

Deliverables status.

Which of the following tools is not used in Administer Procurements process? *

1 point

Payment systems.

Performance reporting.

Inspections and audits.

Procurement audits.

A team member comes to you (the project manager) privately and informs you that an employee of your customer is making unwelcome advances. The team member has repeatedly requested that this person stop, but the advances continue. What is the BEST course of action? *

1 point

Privately confront the customer employee and threaten legal action if the advances do not stop.

Suggest that the team member avoid contact with the customer employee.

Contact the employee's manager to arrange a meeting to discuss the matter.

Facilitate a meeting with the team member, the customer employee, and yourself to allow the two to work it out amicably.

All the following are valid inputs for "Identify Stakeholder" process EXCEPT: *

1 point

Enterprise environmental factors.

Procurement documents(if project is done as part of a contract).

Project scope statement.

Project charter.

You are assigned as a project manager to lead a new quality improvement project. Management is asking for a project management plan. Which of the following should you create FIRST? *

1 point

A process assurance plan

A quality management plan

A project management plan

A project scope statement

Senior management asks the project manager how the project would be affected if two resources were removed from the project. To calculate a response, the project manager should complete: *

1 point

Resource leveling.

What-if scenario analysis.

Schedule compression.

Fast tracking.

Which of the following is an output of the Collect Requirements process? *

1 point

Requirements traceability matrix

Project scope statement

Work breakdown structure

Requested scope changes

Seven nonrandom data points that are still within the upper and lower control limit of a control chart are: *

1 point

Specification limits.

Out of control.

In control.

Gold plated.

Which of the following sequences represents straight line depreciation? *

1 point

$100, $100, $100

$100, $120, $140

$100, $120, $160

$160, $140, $120

During the Identify Risks process, a project manager identifies a risk that, no matter what the company does, a fire could occur in the building during the testing. It would be BEST to ______ the risk. *

1 point

Deflect

Avoid

Change

A review of your project team member's most recent performance reports shows a major drop in output. Which is the best approach to raise team productivity in a project? *

1 point

Increase the frequency of team review meetings and status reports.

Increase the pressure on each team member to adhere to deadlines.

Post a special reward for the best performing team member.

Improve feelings of trust and cohesiveness among team members.

A watchlist is an output of which risk management process? *

1 point

Plan Risk Management

Perform Quantitative Risk Analysis

Perform Qualitative Risk Analysis

Plan Risk Responses

A manufacturing project has a schedule performance index (SPI) of 0.89 and a cost performance index (CPI) of 0.91. Generally, what is the BEST explanation for why this occurred? *

1 point

The scope was changed.

A supplier went out of business, and a new one needed to be found.

Additional equipment needed to be purchased.

A critical path activity took longer and needed more labor hours to complete.

Which of the following BEST describes the main purpose of the project charter? *

1 point

It authorizes the project manager to work on the project.

It identifies the sponsor and describes his or her role on the project.

It contains a list of all activities to be performed.

It describes the initial scope of the work.

A project team is having difficulty communicating over long distances. There are 13 team members from two countries when five people from India are added to the project. How many communication channels are there? *

1 point

153

180

324

362

While doing monitoring and controlling for your project, you notice that the cost variance is negative, but schedule variance is positive. This indicates: *

1 point

Cost and schedule are not dependent on each other.

Project is under budget and behind schedule.

Project is over budget and ahead of schedule.

Crashing may be recommended to make the cost variance positive.

You are a project manager for a US $3,000,000 product development project. Your project is well into the executing process group and remains on time, on budget, and on specification. This morning your project sponsor called to express concern about the project. Based on the schedule baseline, the project should be nearing implementation, but the sponsor does not know the current status of the project. You remind the sponsor that your team produces a detailed status report weekly and distributes it via e-mail. The sponsor indicates that e-mail is too impersonal and verbal updates are preferred. This situation suggests problems with which of the following project management processes? *

1 point

Plan Communications

Distribute Information

Report Performance

Stakeholder Management

One of your team members has discovered a defect in a deliverable and has recommended that it be repaired. Which of the following is NOT true? *

1 point

The project charter has authorized you to perform the work.

Your project is in Monitor and Control Project Work process.

The defect repair must be approved before the deliverable can be repaired.

You must update the project management plan to document the defect.

A change request in a project has been rejected some weeks ago. Yesterday, the project manager found out that it nevertheless has been implemented by the team members, who knew of the change request, but not of the rejection. In order to avoid such a situation, Rejected change requests should be consistently communicated to stakeholders through which process? *

1 point

Report performance.

Verify scope.

Perform integrated change control.

Monitor and control risks.

According to Herzberg's theory, all of the following are motivating factors EXCEPT: *

1 point

Recognition.

Responsibility.

Advancement in career.

Salary.

In your project, you feel that there is a need to delegate an important task. After selecting a reliable team member, you decide to delegate that task to him. In this context, you can hold your team member accountable for the task only if you: *

1 point

Delegate the authority to him after informing the relevant stakeholders.

Give him proper authority and responsibility along with appropriate training for fulfilling his responsibilities.

Provide everything he asks for while performing the task.

Authorize him to take important decisions related to the task and assure him that he will be rewarded handsomely if he completes the tasks successfully.

As the project manager of an IT project, you are directing and managing the project execution. You have been looking at information related to similar projects. Which tools will you use? *

1 point

Interpersonal skills, product skills and knowledge, and work authorization system (WAS).

Status review meetings and organization procedures.

Project management information system and expert judgment.

Risk management and project selection techniques.

In which project management process group is the project manager likely to be more coaching? *

1 point

Initiating

Planning

Executing

Monitoring and controlling

A project manager is creating a risk response plan. However, every time a risk response is suggested, another risk is identified that is caused by the response. Which of the following is the BEST thing for the project manager to do? *

1 point

Document the new risks and continue the Plan Risk Responses process.

Make sure the project work is better understood.

Spend more time making sure the risk responses are clearly defined.

Get more people involved in the Identify Risks process since risks have been missed.

When the contract is halfway through, the buyer requests you to incorporate some additional requirements which were not defined in the original contract. Since satisfying the buyer is important, you go ahead and incorporate those requirements as part of the project. According to PMI, this action is a violation of which aspect of Code of Ethics and Professional Conduct? *

1 point

Responsibility to maintain and satisfy the scope and objectives.

Responsibility to ensure that a conflict of interest does not compromise legitimate interests.

Responsibility to provide accurate and truthful representations.

Responsibility to cooperate with PMI concerning ethics violation and the collection of related information.

The buyer's project manager is meeting with the seller's project manager to discuss the seller's performance to date on this important design-build project. There have been two changes to the project caused by a change in government regulations and three perceived errors by the seller that are being discussed. What is the BEST output of such a meeting? *

1 point

Updates to the records management system

A letter of default

Change requests

Scheduling a procurement performance review

Value analysis is performed to get: *

1 point

More value from the cost analysis.

Management to buy into the project.

The team to buy into the project

A less costly way of doing the same work.

Which of the following statements describes best the relationship of quality and grade? *

1 point

Low grade is always a problem; low quality may be overcome by a good rework and repair process.

Grade is a category or rank given to entities having different functional requirements but the same need for quality.

Both quality and grade can often be improved through intelligent measuring, testing and examining.

Low quality is always a problem as it bears on the ability of an item to meet requirements; low grade may sometimes be acceptable.

Which of the following organization charts has a hierarchical format? *

1 point

RACI chart.

Organizational breakdown structure.

Work breakdown structure.

Text-oriented formats.

The main focuses of managing a project include: identifying requirements, establishing clear and achievable objectives, and: *

1 point

Making sure all the scope is identified in initiating.

Eliminating the need for any changes.

Balancing competing demands for scope, time, cost, etc.

Holding status meetings with the team.

In which project management process group is the detailed project budget created? *

1 point

Initiating

Before the project management process

Planning

Executing

You are working for an international construction company. Your project involves pulling together over 13 different subprojects. You are having difficulty in ensuring three subcontractors are doing their work correctly. As you review the project results you notice you have spent US $1,200,000 at the last reporting point. You know the schedule is not too bad, since your schedule performance index (SPI) is 1.1. Considering you feel you should have spent US $1,300,000 to this point, what are the cost performance index (CPI), and the schedule and cost variances? *

1 point

1.19, $130,000, and $230,000

1.1, ($230,000), and $130,000

1.19, $230,000, and ($230,000)

1.43, $130,000, and ($130,000)

You read a great article over the weekend, and you think your team could really benefit from it. What should you do? *

1 point

Photocopy the article and give it to the team members.

Type up parts of the article and email it to the team.

Tell everyone that you thought of the ideas in the article yourself.

Buy a copy of the magazine for everyone.

During the Sequence Activities process, you realize that several tasks have conditional branches (e.g., a design update is only needed if the inspection detects errors). For this purpose, you may use Precedence diagramming method (PDM), which is also referred to as: *

1 point

GERT.

AOA.

AON.

Conditional diagramming methods.

For the last three months, a customer has been from two to four days late with her approvals on deliverables. After analyzing the situation, the project manager decides withdrawal is the best conflict resolution technique to use. Which of the following reflects withdrawal? *

1 point

Inform the customer that late approvals are not a problem, but ask him or her to try to get them in on time in the future.

Meet with the customer to determine a new due date for approvals.

Postpone a decision.

Call the customer and demand that you receive the approvals today.

Which of the following BEST describes the role of the project management office (PMO)? *

1 point

They supply project managers for projects.

They are part of the change control board.

They provide the project management procedures.

Their role can vary from an advisory capacity to full authority over projects.

As a project manager, you have selected Project A that has an initial budget of $ 1,000 out of which $ 800 has already been spent. To complete this project, you need an additional $ 500. Project B will require $ 1200 only for completion. Which project would you prefer to manage and what will be its ETC? *

1 point

Project A, ETC of $ 800.

Project A, ETC of $ 1,000.

Project A, ETC of $ 500.

Project B, ETC of $ 1200.

You are interviewing new project managers for your company. One of the candidates' claims to be a PMP certified project manager, but you discover that she has never taken the PMP exam. What is the BEST way to handle this situation? *

1 point

Do nothing.

Report the person to your manager.

Report the person to PMI.

Call the police.

You are a project manager. You have received a request from the stakeholders to provide more features to the product. Which tools and techniques do you use to process the request through "Perform Integrated Change Control" process? *

1 point

Expert judgment and risk identification.

Change control meetings and project document updates.

Expert judgment and change control meetings.

Expert judgment and stakeholder analysis.

You are managing a project with 23 team members and six key stakeholders. Two team members identify a problem with the current approach. Addressing that problem will require changes to the project plan and its subsidiary plans. One of the stakeholders previously indicated that any delays are unacceptable, and your team members tell you that it's possible the change could cause the team to miss at least one critical deadline. What is the BEST way to deal with this situation? *

1 point

Analyze the impact that the change will have on the work to be done, the schedule and the budget.

Deny the change because any delays are unacceptable.

Gather consensus among the team that you should make the change before approaching the stakeholders, so that they can see the team supports making the change.

Make the change to the project plan and subsidiary plans, and ask the team to implement the change.

To what does the following sentence refer? "The point where the benefits or revenue to be received from improving quality equals the incremental cost to achieve that quality." *

1 point

Quality control analysis

Marginal analysis

Standard quality analysis

Conformance analysis

A project manager is forced to dip into his management reserve. Which of the following is the MOST LIKELY cause of this? *

1 point

One of the risks on the risk register caused a budget overrun.

The project went over budget because the project manager miscalculated his forecast.

A risk that was never planned for occurred.

The team's estimates were incorrect.

Your project team has identified dependencies on six related projects that are providing major deliverables to your project. Some of these projects have a very similar scope and may overlap with your deliverables. In light of this, which of the following processes should you be MOST concerned about? *

1 point

Control Scope

Verify Scope

Plan Risk Responses

Plan Communications

In your project, you want to define variance thresholds at the designated time points over the duration of a project. So, you should use: *

1 point

Units of measure.

Precision level.

Organizational procedure links.

Control thresholds.

Which of the following is an output of the Define Activities process? *

1 point

A WBS

An activity list

A network diagram

A project schedule

As a project manager, you understand the importance of identifying and documenting project risks. In this context, which of the following statements is true: *

1 point

Risk identification occurs during the Planning of the project.

Risk identification occurs during Monitoring and Controlling of the project.

Risk identification occurs during Execution of the project.

Risk identification occurs during different project stages depending on the type of the project.

A project manager runs into a problem with her project's contractors, and she isn't sure if they're abiding by the terms of the contract. Which knowledge area is the BEST source of processes to help her deal with this problem? *

1 point

Cost Management.

Risk Management.

Procurement Management.

Communications Management.

You are a project manager starting a new project. Your manager warns you that previous projects ran into trouble. Which of the following would be BEST for you to rely on to help plan your project? *

1 point

Our project management expertise.

Historical information.

The change control system.

Forecasts.

Your project is nearing completion, when the customer requests you to include an additional feature in the project's final product. The BEST course of action is to: *

1 point

Include the feature, as it will improve customer satisfaction.

Include the feature -- otherwise the product will not be accepted by the customer.

Talk with the customer and explain that the new feature does not make business sense.

Take the requirement through the change control process.

While the project is being completed, management requests a change. What is the FIRST thing the project manager should do? *

1 point

Comply with the request if possible.

Obtain an understanding of the scope of the change.

Tell the customer that a change will be coming.

Ask the team to accept the change.

The calculated duration of a project is 28.166. The standard deviation is 5.5. What technique would you use to compute the probability of completing a project on a specific day? *

1 point

Reserve analysis

Monte Carlo analysis

Probability analysis

Variance analysis

A change in your project schedule has resulted in increased cost and risk. It has also impacted your resource plan. To coordinate changes across the entire project, you will need to rely on which of the following: *

1 point

Change control system.

Perform Integrated Change Control.

Change requests.

Changes to project plan baselines.

What are the project management process groups? *

1 point

Initiating, developing, implementing, supporting

Initiating, planning, executing, monitoring and controlling, closing

Feasibility, planning, design, implementation, support

Requirements analysis, design, coding, testing, installation, conversion, operation

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