Feedback Request

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Feedback Request

Charleston's new residential compost pilot program started in January 2022 and we have been testing and tweaking logistics the last 6 months in hopes of achieving the most effective and efficient program possible.

We would love to hear feedback from registered participants on how we can improve your experience!

Program details are available at: www.charleston-sc.gov/compost

How often is your household collecting food scraps?

7 days a week, all the food scraps generated by our household are composted!

4-6 days a week, most food scraps are composted

1-3 days a week, some food scraps are composted

Rarely

We have not started collecting food scraps yet but hope to start soon! (If you need help getting started, please contact us! 724-3789)

Other:

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How often, on average, are you taking your food scraps to a drop site? *

Twice or more per week

Once per week

Every other week

Once per month

I haven't dropped off any food scraps yet, but hope to start soon!

Other:

Would any of the following assistance be helpful? (check all that apply)

More drop site options

More trainings to educate others in my household about composting (i.e. roommate, spouse, partner, children)

A kitchen compost bin with lid

BPI certified compostable bag liners

A sticker to add to my home-made kitchen bin that indicates what items are accepted

A magnet to add to my fridge to remind everyone in my household what items are accepted

I would like more information on how and where to buy the completed compost this program is creating so I can help close the loop locally (Hint, visit beesbestcompost.com)

I would like to occasionally receive free or discount compost generated from this program, but I do understand it takes resources (time, money, machinery, staff, etc.) to process the food waste into compost so I would not expect this regularly for free. (If you would like to keep all your compost, consider trying backyard composting!)

I am interested in attending a tour of the Bees Ferry Compost Facility and potentially receiving some free compost at the event.

Other:

If the program expands to new drop sites, which site would make it easier for you to drop off your food scraps? (Please select all that apply and add specific location ideas within the city of Charleston to the "other" row).

I'm already located or commute in close proximity to an existing drop site

Daniel Island/ Cainhoy

Johns Island

Outer West Ashley (near 526)

Eastern/Southern James Island

Eastern/Southern Peninsula

Other:

Which locks on the food scrap carts work well for you? (select all that apply)

The gold lock where the code goes on the bottom (on the top line)

The black lock where the code goes vertically on the side

I prefer we continue testing lock options to see if we can find an easier lock to use (please offer a suggestion in the "other line" if you can!)

Other:

Please anticipate your summer food scrap volume.

It should stay about the same as my household's spring volume, or I'm unsure.

It may increase (i.e. eating healthier, student returning home, etc.)

It could go down a little (i.e. we travel a little, eat out more, etc.)

It will likely go down a lot (i.e. we live somewhere else for the summer, travel a lot, eat out a lot, etc.)

Other:

Clear selection

New signage has been installed at all the drop sites, do you have any recommendations to improve our signage?

How many people are in your household?

One person

Two people

Three people

Four people

Five people

Six people or more

Clear selection

We estimate the cost to continue the program will be about $20 a year, per household.

The program has been successful so far and funding to continue it permanently will be requested in the City's 2023 budget which we hope can be approved by City Council. Should the program not be approved in the City's 2023 budget, it would not be able to continue after Dec 31, 2022 without another funding source.

I would be willing and able to pay about $20 a year for this program to continue

$20 a year might be hard for me to pay

I would not pay $20 a year for this program

Other:

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Please choose your excitement level about the program.

I love the program as is and hope it expands to new drop sites and becomes permanent!

I really like the program but I think there's still a few tweaks that need to be made and I'll suggest some ideas in the next question

I do not wish to participate in this program any longer.

Clear selection

Please write any other suggestions for improvement or comments you would like to share.

Thank you for your feedback!

We will use your input to improve our program!

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