 JOB ROLE:

 Business Development & Revenue Generation
o Managing all aspects of lead management including lead generation, meeting and qualifying leads as part of sales process
o Planning and achieving spoke location specific business and revenue target in-terms of shipper/broker sign-ups for services and subscriptions
o Ensuring sales/platform registration targets are met

 Account Management
o Leading the revenue maximization efforts through upsell and cross sell

 Shipper Retention
o Responsible for assessing, clarifying and validating shipper needs on a regular basis
o Responsible for outstanding shipper experience in terms of seamless on-boarding, efficient processes & systems and hi-quality services
o Responsible for shipper retention through customised/new/value added services
o Conducting Proof of Concept and pilots for potential clients and hand-holding during the pilot run
o Serve as shipper’s SPOC for any escalation and resolve such issues by working closely with other internal teams such as Product, Operations, and Contact Centre teams respectively.