Terms and Conditions 

Foyle International Junior English Language Programmes  

Including Summer Schools (July and August) 

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Foyle International Junior English Language Programmes  

Application

Applicants and/or sending organizations must send required information in order for Foyle to confirm the programme.

No booking is confirmed until all documentation has been received 4-6 in advance of the arrival date

The following information in relevant to all Junior English Language Programmes.

It is the responsibility of the applicant or sending organization to ensure that they have all required documentation to enter Northern Ireland and/or Republic of Ireland. We do not accept any liability for financial loss incurred by failure to have the correct travel documentation, visa or insurance. 

a)      Required documents

-          Enrolment sheet (Application Google Form) with all required student information.

-          Homestay: For applicants staying in homestay accommodation, it is vital that applicants provide medical and dietary information. Preferences should be noted i.e. pairing requests, pets etc and Foyle will do their best to accommodate these requests.

-          Travel information: Airline, Flight number, Date, Arrival and Departure airport, Airport Transfer

-          Contact information for accompanying persons/teachers

-          Contact information for parents

-          Email address for the student (not the parent’s email)

-          Copy of students ID

-          Parental Consent Form for under 18s

Eligibility requirements

·         Students should be at least 13 years old and not older that 17 years old to enrol on the programme.

·         Foyle obtains the right to refuse any applicant who does not meet the programmme eligibility requirements.

Fees, payment and Services

·         Fees must be paid in accordance with the Terms & Conditions noted on the quote and detailed in the Partnership Agreement/Contract either by the parents, the individual student, or the sending organisation/agent acting on your behalf.

·         All bank charges are the responsibility of the payee. (Account details will be provided on our invoice and can be found on the website).

·         All fees must be paid no less than 4 weeks in advance of the arrival date.

·         Failure to pay 4 weeks in advance will result in cancellation of the programme. Foyle International will not be responsible for any financial loss occurred.

·         In some circumstances, Foyle may agree with a sending organization for a payment schedule

 

 

Cancellations

·         Cancellations must be made in writing to Foyle International.

·         If a cancellation is made 30 days or more before the starting date, the course fees less a £150 / €170 administration fee will be refunded.

·         If a cancellation is made less than 30 days before the start date, no refund of fees will be given.

·         Once a client has arrived, no refund is given in case of cancellation caused by ill health of the client, family member or travelling companions and Foyle International urges applicants to take out insurance against such an eventuality.

 

Non-arrival, late arrivals and absences

·         If you fail to arrive, if you arrive late, or if you are absent during your programme no refund of fees will be granted.

·         Periods of absence may not be made up with a free extension at the end of the course.

Public Holidays

·         Foyle International will close on certain public holidays during the year. There will be no reduction of fees should a public holiday fall during your course.

·         Closures are listed on the website www.foyle.eu

Changes to programmes

·         Foyle may at times be forced to make changes to programmes or services and we reserve the right to do so. If a significant change needs to be made, the individual or the agent/sending organisation acting on your behalf will be informed as soon as possible. Please note we will not be held responsible for any travel or personal costs incurred.

Insurance

·         Before arrival, we strongly recommend that you take out insurance for your own travel, health, financial and personal security. We do not accept responsibility or liability for these areas.

Discipline

·         We reserve the right to exclude participants from their programme or remove them from their accommodation due to poor discipline or attendance. In such cases there will be no refund of fees and we take no responsibility for the provision of alternative programmes or accommodation. Any transportation or related costs will be the sole responsibility of the student.

·         For further information, please refer to our Code of Conduct and Disciplinary Policy.

Student Welfare Policies

·         A full list of Foyle policies may be found on the website, and in the student and agent manuals. These include: Bullying Policy, Child Protection Policy, Health & Safety Policy, Complaints Policy, Privacy Policy:

·         Read more: https://foyle.eu/policies/

·         If a applicant’s actions are found to be in breach of any of these policies this may potentially lead to instant dismissal from the school.

·         Foyle International endeavours to ensure that every student has a great experience on their courses. We complete regular monitoring and feedback to ensure you are receiving the high quality programmes we offer. As part of our quality assessment, all applicants are required to complete at least 2 feedback questionnaires during their stay. Failure to complete the final questionnaire will result in your certificates and final reports being withheld which may lead to problems with your project funders.

Publicity

·         Applicants agree that photographs and achievements can be used for promotional purposes unless otherwise stated.

·         Parents/Guardians of under 18s will be specifically asked for written consent on the parental consent forms.

Accommodation

Please read and agree to the terms and conditions of Homestay accommodations.

Homestay - https://forms.gle/LUMs3vwQS6JmVkro6

 

 

·         Accommodation bookings are confirmed once we receive all enrolment documents including enrolment sheet, T&Cs, Parental Consent, and confirmation of payment. Details will be supplied approximately 2 weeks before arrival however this might be reduced during our busier periods.

·         We will do our best to accommodate special requests but cannot guarantee that these will be fulfilled.

·         Homestay providers are instructed not to take fees directly from students or to enter into separate contracts. Failure to comply with this requirement will result in a financial penalty to the student and termination of the accommodation arrangement.

·         If a change is requested, we may charge an additional accommodation arrangement fee, depending on the reasons for the change, the situation with the homestay provider and the urgency of the request (please note that we must normally give the host family/accommodation provider one week’s notice.)

Damages

·         Applicants staying in homestay accommodation are responsible for notifying their family in the case of damage caused to property or possessions.

·         In the instance of damage being caused by a student it is the student who is responsible for any costs incurred. Failure to resolve issues or pay outstanding debts will result in your certificates and final reports being withheld – this may cause problems between you and your funders.

·         Applicants are also advised that their belongings are not automatically insured against theft, loss or damage and should take out personal/travel insurance.

Behaviour

·         We expect reasonable behaviour from applicants and accommodation providers. Applicants that don’t show reasonable behaviour (for instance, swearing, inappropriate behaviour, vulgarity, violence, taking of illegal substances, lack or respect shown to the host) may be removed from the accommodation at short notice.

Curfews

·         In accordance with Child Protection legislation, anyone under the age of 18 must adhere to curfews as laid out by Foyle’s policies. Anyone aged 17 years and younger must be home by 9.30pm.

Christmas Period

·         Foyle International only has a limited number of host families willing to host applicants during the Christmas period. Applicants should inform Foyle well in advance if homestay accommodation is required during the Christmas period.

Complaints

·         If you have a complaint, please report immediately in person, by phone or by email to Foyle International. Your complaint will be quickly and efficiently dealt with and if necessary we will offer you alternative accommodation. Foyle International will not pay for hotel or other accommodation taken if you decide not to take the accommodation we offer.

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