Building Customer Care
At every point of contact with customers (Moments-of-Truth), you communicate something — but unfortunately, it may not always be the right thing. Most organizations never hear 96% of the complaints their customers have! Does this apply to you?

For more information contact Dr Mario Denton: MBA, MeCon, PhD. Industrial Psychologist.

CONTACT DETAILS FOR DR. MARIO DENTON

International Psychologist, Coach & Teacher.

"Born To Encourage!"

Dr. Mario Denton - Trailer: https://youtu.be/-hqUXIX2Wsk

Connect with Dr. Mario

Email: marden@mweb.co.za

WhatsApp: +27 82 882 9903

Follow @DrMarioDenton

Website: www.drmariodenton.com

Facebook: www.facebook.com/DrMarioDenton

Instagram: www.instagram.com/DrMarioDenton

LinkedIn: www.linkedin.com/in/DrMarioDenton

YouTube: www.youtube.com/@DrMarioDenton

We are confident that you will gain very valuable insights from the follow- up coaching that will greatly benefit you


İlerleme durumunu kaydetmek için Google'da oturum açın Daha fazla bilgi
Name and surname *
Email *
Name & Surname of the Assessment Coach/Facilitator *
Your age *
Cell number *
Address *
Organisation/University/School *
Country/City/Town *
Education: Busy/completed *
Instructions
1. Your participation in this survey will be treated confidentially.
2. The purpose of this survey is to assist organisations in a comprehensive understanding of the way they are caring for their customers.
3. When you answer the questions, think about the way you operate and how the statement relates to you within your organisation right now.
4. Be bluntly honest with yourself.
5. Complete the survey within the next 48 hours.
6. For more details and individual coaching, please contact Dr. Mario Denton at marden@mweb.co.za or via WhatsApp on +27 82 882 9903.

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