This survey is intended to assist the Public Utilities Regulatory Commission (PURC) assess consumers’ experiences with water and electricity utilities, as well as their expectations on utility tariffs. Each question requires you to give your opinion by selecting the response applicable to you. This is not a test, and there are no right or wrong answers. The information you provide will not be divulged to any third party, but remain anonymous and confidential to PURC. By completing this survey, however, you are giving your consent to participate in the survey. Thank you.