USMA Cellular Complaint Form

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This form is for USMA use in identifying cell coverage issues on campus

Are you experiencing dropped calls? *

Yes

Are you experiencing dropped data sessions? *

Yes

Have you enabled HD calling / VoLTE on your phone?

Yes

Unsure

Clear selection

What is HD Calling / VoLTE?

Enabling HD Calling / VoLTE on IPhone

Enabling HD Calling / VoLTE on Andriod

What make and model is the phone you are using? *

Which phone carrier are you using? *

Verizon Wireless

AT&T Mobility

T-Mobile

Sprint

Other:

Where are you experiencing coverage issues? *

Lee Barracks

Sherman Barracks

Grant Barracks

Eisenhower Barracks

Pershing Barracks

Bradley Barracks

Davis Barracks

MacArthur Barracks

Scott Barracks

Thayer Hall

Mahan Hall

Lincoln Hall

Jefferson Hall

USMAPS

Taylor Hall

Bartlett Hall

Washington Hall

Arvin Gym

Camp Buckner

Camp Natural Bridge

Other:

Where in the building are there drops in coverage? (Provide Room # if applicable) *

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