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Virtual Academy Student Technical Support Request
Please fill in all information below if your student is experiencing technical issues with their student device, or you need to pickup a repaired student device. Thank you.
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* Indicates required question
Student Full Name
*
First and Last Name
Your answer
Student ID Number
*
Please enter the 6-digit student ID number. Enter 0 if you do not know it.
Your answer
Chromebook Tag Number
Please enter the 4-digit GISD Tag Number located on the label on front of the case. Example: 5555
Your answer
Chromebook Serial Number
Please enter the full Serial Number located on the label on front of the case. Example: 5CD01111A1
Your answer
School
*
Choose
Gainesville Head Start
Edison Elementary
Chalmers Elementary
Lee Intermediate
Gainesville Junior High
Gainesville High School
I need help with
Login to Google Classroom, Gmail, or another GISD tool
Help with how to user Google Classroom, Google tools, or another GISD tool
Resetting a student login or password
Other:
Description of Technical Issue
*
Please describe issue in detail.
Your answer
Please contact me by
Email
Phone
Best time to contact
Your answer
Student or Parent contact phone number
example: (940)555-5555
Your answer
Student or Parent contact email
Your answer
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