The current version of the Chat SDK has been around for a couple of years. Over this time, we listened to your feedback, feature requests, and pain points to improve the Chat SDK and the mobile experience for your customers.

Based on this feedback, we completely re-wrote the Chat SDK, focusing heavily on reliability, stability, and performance. The new Chat SDK is built on top of our new Unified Messaging Interface, which allows for the interoperability of the Chat SDK with other Zendesk SDKs.

We’re now about to release the Android and iOS versions of the new Chat SDK. However, before we roll it out to General Availability, we’re offering this Early Access Program to give some of our customers upfront access to the new SDK. The objective is to work closely with you to make improvements to the integration experience and get your feedback as we continue to build the core functionality.

Read more before applying in the community post here: https://develop.zendesk.com/hc/en-us/community/posts/360033245834-New-Zendesk-Chat-SDKs-Early-Access-Program

To take part in the new Chat SDK EAP, please fill out the following form.