- The prices displayed on our website are retail prices. Don’t worry, you will get the exclusive prices as a reseller
- To get the reseller prices, please you browse: price-list RESELLER
- Discount Up To 60% exclusive only for our reseller
- You need to make a purchase of at least $1000 or the minimum quantity order for at least 5 pcs in every kinds of plants.
- Make sure you read and understand the terms and conditions of our business by clicking this link below https://aroidasia.com/pages/terms-conditions
- Reseller must obtained the import permit requirement
- The reseller should grant the document file of import permit requirement, because import permit must be attached to the outside of the shipment
- Sometimes, we will get tough luck. Some plants do not arrive in their best condition due to shipping across nations. It is unusual to happen, but possible. The possibility of damage is a risk that must be known and borne by every buyer / customer
But, in the unlikely event that our plants arrived in a fully damaged due to delivery process, delivery errors by the courier or because of improper handling, you will be given two options for your fully damaged plants:
- Reship all of the fully damaged plants one time only to the costumers. Shipping cost are borne to the costumers. If there are further damages after reship, it is no longer our responsibility.
- Partial refund up to 50% from the total order (Exclude Phytosanitary Certificate fees and shipping costs)
- If the plants arrived in a damaged caused by purely of our fault, we will 100% responsible
- All the possible problems, will be handled by a good communication and negotiation.
- A good communication is the best way to solve a problem, therefore dispute and claim issue in PayPal it’s not a good way to solve the problem.
