Hanover Hills Elementary - Student and Family Technology Support Request Form for 2021-2022
Before submitting a request, please make sure you have used the HCPSS Student Technology Resources (https://hcpss.instructure.com/courses/77796) in Canvas to see if the solution to your problem is listed there.

If your child is experiencing technical issues using their Chromebook, or accessing their teachers' learning content, please complete this form to receive tech support. Mrs. Butler (Technology teacher), Ms. Davis-Robinson (Media Specialist), Mrs. Farrelly (Media Specialist/Technology Teacher) and Mrs. Sandlin (Media Para-educator) will be responding to these requests as soon as possible. Due to possibility of high demand and teaching schedules responses may take a few days.

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电子邮件地址 *
First and Last Name of person completing the form (Please share if you are the Parent/Guardian/Supervising Adult/Teacher/Student) *
Preferred Contact Email Address *
Preferred Contact Phone Number *
Student's Name, Grade and Homeroom Teacher *
Student's Identification Number *
The student ID number can be found in HCPSS Connect.
Check the application(s) you need assistance with: *
必填
Click any that apply: *
必填
What is the computer's HCPSS Inventory number? This should be on a blue or silver sticker on the computer that says "Property of HCPSS www.hcpss.org followed by a barcode number". *
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What is the computer's serial number? This should be located on the bottom of the device - S/N followed by a series of letters and numbers. *
Description of the issue *
Please provide any error messages, links and/or description of the issue
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