Please see our Position Description below - applications will only be accepted through the attached form. 

Purpose of Dancestuff:

Dancestuff is a well established dance wear boutique on the Central Coast. We are the premium provider of dance attire and shoes for local dancers, and are proud to be at the heart of the dance community. At Dancestuff we believe in the magic of dance, we know the joy that dance brings to so many lives and our mission is to support local dancers on their journeys through expert fittings and advice.

Purpose of Role:

We seek fantastic and motivated assistants who are passionate about their work, reliable, committed team players and are eager to serve. In this role, you will support the Director by serving our customers with the care and attention they deserve. You will work with the team to ensure the day-to-day running of the boutique is on track, providing exceptional customer service to our current and potential customers and communicating with local studio owners, suppliers and other businesses in the industry. We are after a wonderful ‘all-rounder’ who will integrate into our existing team and be able to handle the various tasks required to keep the boutique thriving.

Your responsibilities will include:

• Liaising with the Director, and team as required to ensure the boutique moves as a whole towards it’s goals and targets. Team communication is paramount.
• Fitting dance shoes accurately and with professionalism
• Learning and understanding sizing conversions across different styles and brands
• Assisting customers with enquiries, fittings, sourcing required items and industry advice as needed
• Ensuring each customer has a positive experience in store and that we are able to fully meet their needs
• Placing, receiving and processing orders as required in store
• Handling cash and other payment methods with integrity
• Competent use of our Point of Sale program (all training will be provided)
• Maintaining immaculate store presentation, including general cleaning and tidying - Ensuring our daily cleaning roster is completed each shift
• Assisting with merchandising and stock displays
• Professional telephone and email communication
• Assisting local studio owners and teachers with their needs and ensuring we are in the best position to assist their students
• Liaising with suppliers as required to place and follow up orders, organise RAN's, learn about new products and releases
• Attending team training as required
• Learning our unique pointe fitting system and performing pointe shoe fitting appointments with incredible attention to detail
• Ensuring you are familiar with our documented policies and procedures and can confidently operate in store within those parameters
• Actively promoting our programs, and products to studios and customers
• Managing many things at once - there are times when our boutiques can become very busy with multiple customers, phone calls, and other work to be dealt with simultaneously - you will be competent at managing and prioritising as necessary

How you will fit into our team:

To be the right person for this position you will be well-spoken and eager to help our customers. A background in dance (preferably classical) is preferred, as is a desire to learn and a positive attitude. You will have impeccable attention to detail and enthusiasm.

You will thrive in a tight knit team, as we work to team goals and targets rather than individual ones. Respect for your colleagues will be evident in your ability to follow our polices and procedures, your thorough communication and your ability to 'hand over' to or 'pick up' tasks from other team members with a seamless transition. You will be capable of working autonomously, and will be comfortable to open and close the store alone once trained. You will be able to take direction from the Director, and other staff as required.

You will use your organizational skills to help handle the ‘behind the scenes’ day-to-day running of the boutique along with assisting customers as needed. You will be capable of showing initiative to get necessary things done and use our documented guidelines to find solutions to any number of questions that may arise throughout your time in store. You will be self motivated to work through our daily and weekly tasks along with attending to any extra concerns that appear. You will be physically able to sit on the floor as required for shoe fittings, climb step ladders to reach stock and merchandise displays.

Previous workplace experience is not essential, more important is your ability to integrate into our existing team, to show initiative and to efficiently manage your time. You will be comfortable engaging with our current and potential clients, via the phone, email and in person. Clear communication skills are required in ensuring the voice of the boutique is delivered consistently through all mediums and all staff members. To thrive in this position, you will need enthusiasm, attention to detail and a desire to help our boutique move towards its goals.

Start date: Immediate for the right candidate. On the job training will be provided.

Position Information: Our positions are ongoing casual. Applicants must be available to work on Saturdays, and have good availability throughout the week in particular shifts that lead to closing time (5:00pm). We only seek team members who are willing to be with us long term.

If you’re passionate about dance and think you’d be perfect for this position, please complete the application process on the form below, to outline why you would be the best choice to add to our team.

NOTE: Applications will only be considered by completing the form below, please DO NOT send resumes or CVs to the boutique: either in person, through social media, or email.