shupkeeper rider application

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Hey there!

Thanks for your interest in joining shuppa!

Shuppa’s crew of shupkeepers are the backbone of our vision to change how Irish folks get their groceries.

The crew includes people from all backgrounds & all walks of life, the only thing we all have in common is we love going the extra mile for customers!

You don't need any previous experience to apply. However, you must own a smartphone, be comfortable riding our fleet of e-bikes in Dublin city center & be eligible to work in Ireland.

Part-time & full-time jobs available with flexibility, benefits & tips. Just answer the questions below and we'll get back to you ASAP.

Name *

First and last name

Email *

Phone number *

Gender *

Male

Female

Non-Binary

Prefer not to say

Required

Are you over 18 years of age? *

Yes

What is your age? *

Do you have a PPS number? *

Yes

How comfortable are you riding an ebike + backpack around Dublin city center

Not comfortable

Reasonably Comfortable

Very comfortable

Clear selection

Are you looking for full-time/part-time *

Full-time (40hrs/week)

Part-time

Are you willing to work mornings (from 8am), evenings (until 12:00am) & weekend shifts? *

Yes

Do you own a smartphone? *

Yes

We require all shupkeepers to wear a helmet when on the bike - do you agree to comply with this policy *

Yes

We have a number of roles within Shuppa. Would you prefer to make our customers smile:

By making deliveries on our e-bikes

By packing customer orders and co-ordinating delivery (also responsible for the site playlist!)

I really don’t mind - as long as I can help make them smile

On a delivery, the customer is not home - what is the best approach to complete the delivery? *

Call the manager on duty

Leave the order at the door

Go back to the warehouse & ask the manager to call the customer

Call the customer myself and ask for direction

A customer makes a complaint about an order - which of the following is NOT a good response *

"I'm sorry, let me call my manager & see how we can fix this"

Asses the situation & try to resolve it to the best of your ability

"We're just a start-up, I'm only a delivery rider, I don't know how I can help"

"I'm sorry, I'll let HQ know about this issue and the manager will contact you asap"

You're delivering an order with alcohol . When you get to the door, the customer looks under 25. They don't have any ID on-hand. What do you do? *

Complete the order anyway because the customer gave their date of birth at sign-up

Contact the manager & ask them to call the customer

Call the guards & report the customer for not having ID

Apologize to the customer, bring the order back to shuppa HQ & notify the shift lead

When are you available to start? *

Immediately

Between 1 week & 3 weeks

1 month or more

In less than 100 words, why do you want to work with Shuppa? *

Thanks for taking the time to fill that out! Feel free to anything else you feel would support your application (like previous experience, or why you'd be a great addition to the crew. 😊)

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